Job Description
My leading Banking client are looking for a talented and motivated individual to take ownership for the first line service management framework for Cyber Services across the organisation. You'll have responsibility for end-to-end service integration, international service reporting, service catalogue management, SLA and KPI governance, service-performance controls and continual improvement.
You'll coordinate Cyber teams, regional technology teams, and 3rd party suppliers to provide a consistent, controlled and evidence-based view of Cyber service performance across supported regions and entities.
This is a newly created and high visibility role in a great company. A brilliant opportunity!
The following skills/experience is essential:
- Strong IT Service Management/Service Integration background.
- Strong experience supporting Cyber or security services.
- Worked in a complex, multi-supplier environment.
- Experience coordinating complex incidents, problems, dependencies and continual improvement.
- Excellent communication and stakeholder management skills.
Salary: Up to £120,000 + bonus + package
Level: Vice President (VP)
Location: London (good work from home options available)
If you are interested in this Service Integration Manager VP - Cyber position and meet the above requirements please apply immediately.
Service Integration Manager VP - Cyber in London employer: Hunter Bond
Join our leading bank, where we prioritise employee growth and a collaborative work culture. As a KYC CLM AVP in London, you'll benefit from flexible working options and the chance to lead a dynamic team in a high-growth area, driving meaningful improvements in client experience and operational efficiency. We are committed to fostering an environment that encourages innovation and professional development, making us an excellent employer for those seeking a rewarding career in banking.
