At a Glance
- Tasks: Provide escalated support and manage IT projects for internal users across Europe.
- Company: Join a dynamic internal IT team in a growing telco company.
- Benefits: Competitive salary up to £40,000 plus bonus, with opportunities for growth.
- Other info: On-site presence required 3 days a week, with full training provided for AWS.
- Why this job: Be part of an innovative team and enhance your IT skills while making a difference.
- Qualifications: Experience with Microsoft 365, Active Directory, and endpoint management preferred.
The predicted salary is between 50310 - 61490 £ per year.
The role
My client are looking to add an Engineer to their small but busy internal IT team due to a promotion.
This role requires on site presence 3 days a week.
You will provide a mixture of project orientated and some BAU support for an internal user base, and users across Europe.
Skills & Responsibilities
- Escalated support for internal users
- Microsoft 365 troubleshooting and administration
- Administration and support of Entra ID – identities, groups, SSO etc.
- Managing Windows 11 and Mac endpoints
- Windows and Mac based patching
- Active Directory and Group Policy
- Basic support of AWS Workspaces (full training provided)
- Supporting VPN and remote technology troubleshooting
- Endpoint Security and Antivirus
- Providing support for joiners / leavers
Experience that will set you apart
- Intune expertise across administration, endpoint management, and device and configuration policies
- Patch management and compliance reporting
- Project delivery and implementation experience
- A relevant IT or Educational qualification
End User / 2nd Line Engineer in London employer: Hunter Bond
Join our leading bank, where we prioritise employee growth and a collaborative work culture. As a KYC CLM AVP in London, you'll benefit from flexible working options and the chance to lead a dynamic team in a high-growth area, driving meaningful improvements in client experience and operational efficiency. We are committed to fostering an environment that encourages innovation and professional development, making us an excellent employer for those seeking a rewarding career in banking.
StudySmarter Expert Advice🤫
We think this is how you could land End User / 2nd Line Engineer in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Hunter Bond values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Hunter Bond might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Hunter Bond!
✨Direct Apply to Hunter Bond
Let's not forget to apply directly through the Hunter Bond website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace End User / 2nd Line Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Hunter Bond.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Hunter Bond. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Hunter Bond
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
