My leading client is looking for a talented and motivated individual to lead the end-to-end learning and training workstreams for global businesses with major transformation programmes, ensuring impacted employees are prepared to adopt new processes, technologies, and ways of working across multiple functions, geographies, and deployment waves.
Key Responsibilities
- Lead and manage a distributed training team of 7 resources (4 onshore and 3 offshore) responsible for learning strategy, training design, content development, and deployment activities.
- Own the overall training strategy and delivery approach for a global transformation programme spanning 10 business functions and multiple deployment waves within a Global Business Services operating model.
- Lead the completion and ongoing refinement of Training Needs Analyses (TNA) across Wave 1 and Wave 2 deployments, ensuring learning requirements are identified, validated, and translated into actionable learning solutions.
- Oversee the design, development, quality assurance, and publication of all training materials and learning assets required to support new business processes, systems, roles, and ways of working.
- Define and maintain the programme's learning governance, standards, methodologies, and delivery frameworks to ensure consistency across functions, markets, and waves.
- Lead the design, development, and deployment of an Agentic AI Process Coach to support impacted employees through on-demand guidance, process support, and adoption of new ways of working.
Salary: Up to £80,000 + bonus + package
Location: London (good work from home options available)
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Global Training Lead – Agentic Orchestrated AI Transformation employer: Hunter Bond
Join our leading bank, where we prioritise employee growth and a collaborative work culture. As a KYC CLM AVP in London, you'll benefit from flexible working options and the chance to lead a dynamic team in a high-growth area, driving meaningful improvements in client experience and operational efficiency. We are committed to fostering an environment that encourages innovation and professional development, making us an excellent employer for those seeking a rewarding career in banking.
