At a Glance
- Tasks: Provide top-notch tech support to traders in a fast-paced trading environment.
- Company: Join an elite FinTech firm in the heart of London.
- Benefits: Competitive salary, performance bonuses, and opportunities for professional growth.
- Other info: Dynamic role with rotating shifts and exposure to cutting-edge trading technologies.
- Why this job: Make a real impact on trading operations while enhancing your tech skills.
- Qualifications: Experience in Trade Floor Support and strong technical knowledge of Windows and Active Directory.
The predicted salary is between 60000 - 75000 £ per year.
My client are seeking a talented Desktop Support Engineer with strong Trade Floor Support experience to join their team in London. You will be an experienced Engineer, used to working in high-pressure Trading environments, working quickly to resolve incidents where every second counts. This is an office-based role designed for those who thrive on the energy of a live trading floor.
This position requires a high level of technical proficiency and the ability to maintain composure under pressure. Engineers work rotating shifts between 7am–7pm on a fortnightly basis to ensure full coverage of the trading day, providing end-to-end support for the firm's elite user base.
Key responsibilities include:
- Providing white-glove technical support directly to traders and high-profile stakeholders on the trade floor.
- Rapidly resolving hardware and software incidents to minimize downtime in a high-stakes environment.
- Managing and troubleshooting Windows 10/11 workstations and the Microsoft Office Suite.
- Maintaining user accounts and permissions via Active Directory and group policies.
- Deploying software and updates using SCCM / MECM to ensure a standardized desktop environment.
- Supporting critical market data applications (Bloomberg, Reuters, etc.) and VDI/Citrix environments.
- Managing mobile devices and VoIP/telephony systems used by the trading teams.
Requirements:
- Proven experience in Trade Floor Support within a financial or fast-paced corporate environment.
- Deep technical knowledge of Windows 10/11 and Active Directory.
- Proficiency with SCCM / MECM for deployment and desktop management.
- Hands-on experience supporting Market Data Applications (e.g., Bloomberg).
- Familiarity with Citrix / VDI and VoIP technologies.
- Ability to work rotating shifts (7am-7pm) and remain office-based.
- Desirable: SQL knowledge, advanced Trading Applications experience, or VBA scripting skills.
What’s on Offer:
- Elite FinTech Exposure: Work at the heart of London’s financial district for a premier firm.
- Competitive Compensation: Strong base salary (£60k-£75k) with a performance-linked bonus.
- Fast-Paced Environment: A role where your technical skills directly impact the firm's trading capabilities.
- Professional Growth: Opportunities to deepen your expertise in specialized trading tech and market data.
If you are interested in this Desktop Support / Trade Floor Support Engineer position and meet the above requirements, please apply immediately.
Desktop Support/Trade Floor Support Engineer employer: Hunter Bond
Join a premier FinTech firm in the heart of London, where you will thrive in a dynamic and fast-paced trading environment. With competitive compensation and performance-linked bonuses, this role offers not only immediate impact on trading capabilities but also significant opportunities for professional growth in specialized trading technologies. Experience a vibrant work culture that values technical excellence and supports your career development in one of the world's leading financial districts.
StudySmarter Expert Advice🤫
We think this is how you could land Desktop Support/Trade Floor Support Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working in trading environments. Attend meetups or webinars to connect with potential employers and get your name out there.
✨Tip Number 2
Showcase your skills in real-time! If you get the chance, demonstrate your technical prowess during interviews by solving problems on the spot. This will show that you can handle the pressure of a live trading floor.
✨Tip Number 3
Tailor your approach! Research the company and its tech stack before interviews. Knowing their specific tools and challenges will help you stand out as someone who’s ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Desktop Support/Trade Floor Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in Trade Floor Support and technical skills relevant to the role. We want to see how your background aligns with the fast-paced environment of a trading floor.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can benefit our elite user base. Keep it concise but impactful.
Showcase Your Technical Proficiency:In your application, be specific about your experience with Windows 10/11, Active Directory, and any market data applications like Bloomberg. We love seeing concrete examples of your problem-solving skills!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the quickest way for us to review your application and get back to you!
How to prepare for a job interview at Hunter Bond
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows 10/11 and Active Directory. Be ready to discuss how you've resolved issues in high-pressure environments before, as this role demands quick thinking and expertise.
✨Understand the Trading Floor Dynamics
Familiarise yourself with the fast-paced nature of a trading floor. Research how trading applications like Bloomberg and Reuters work, and be prepared to explain how you would support traders effectively during critical moments.
✨Showcase Your Problem-Solving Skills
Prepare examples of past incidents where you quickly resolved hardware or software issues. Highlight your ability to maintain composure under pressure, as this is crucial for the role.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about the team dynamics, the technologies they use, or how they handle peak trading times. This demonstrates your enthusiasm and helps you gauge if it's the right fit for you.
