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- Tasks: Lead a team to enhance application support and improve efficiency.
- Company: Join a dynamic tech firm with a focus on innovation.
- Benefits: Competitive salary, bonus opportunities, and career development.
- Why this job: Make a real impact by mentoring engineers and driving improvements.
- Qualifications: Experience in application support leadership and SQL skills.
- Other info: Fast-paced environment with opportunities for growth and collaboration.
The predicted salary is between 47000 - 78000 £ per year.
My client are looking to add an Application Support Team Leader to their ranks in a particularly busy period.
Responsibilities:
- Assuring and improving Support function efficiency
- Handling escalations and coordinating responses during incidents
- Building and maintaining strong relationships with customers
- Providing mentoring and guidance to Engineers
- Taking ownership of critical issues
- Driving continuous improvement
- Working hand in hand with other teams to provide Product related insights and relaying bugs
- Driving training and development
- Contributing technically to incidents
- Delivering and taking responsibility for service reviews
Core skills required:
- Experience working in an Application Support Team Lead capacity
- SQL
- Senior level
- Mid‑Senior level
Employment type: Full‑time
Job function: Information Technology
Industries: Technology, Information and Media, and Software Development
Please apply ASAP for more information.
Application Support Team Leader - Tech Firm - £55,000-£65,000 + Bonus in Bracknell employer: Hunter Bond
Contact Detail:
Hunter Bond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Team Leader - Tech Firm - £55,000-£65,000 + Bonus in Bracknell
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry and let them know you're on the hunt for an Application Support Team Leader role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your SQL skills and understanding common application support scenarios. We want you to shine when discussing how you've handled escalations and improved support efficiency in the past.
✨Tip Number 3
Showcase your leadership skills! Be ready to share examples of how you've mentored engineers and driven continuous improvement in your previous roles. This will help you stand out as a strong candidate for the team leader position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Application Support Team Leader - Tech Firm - £55,000-£65,000 + Bonus in Bracknell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Application Support Team Leader role. Highlight your experience in leading teams, handling escalations, and any technical skills like SQL that are relevant to the job.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences where you've improved support function efficiency or mentored team members.
Showcase Your Problem-Solving Skills: In your application, don’t forget to showcase your problem-solving skills. Share examples of how you've taken ownership of critical issues and driven continuous improvement in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Hunter Bond
✨Know Your Stuff
Make sure you brush up on your SQL skills and any relevant technical knowledge. Be ready to discuss how you've handled escalations and critical issues in the past. This will show that you’re not just a leader, but also technically savvy.
✨Showcase Your Leadership Style
Prepare examples of how you've mentored and guided engineers in previous roles. Think about specific situations where your leadership made a difference, and be ready to share these stories during the interview.
✨Build Rapport
Since this role involves building strong relationships with customers, practice how you would approach this in an interview setting. Be personable and demonstrate your communication skills; it’s all about making a connection!
✨Continuous Improvement Mindset
Be prepared to discuss how you’ve driven continuous improvement in your previous roles. Think of specific initiatives you’ve led or contributed to that enhanced support function efficiency or team performance.
