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For Companies At a Glance
- Tasks: Be the go-to person for residents during exciting home upgrades.
- Company: Reputable electrical contractor known for quality work in housing.
- Benefits: Competitive salary, ongoing training, and a supportive team culture.
- Why this job: Make a real difference in residents' lives while ensuring smooth project delivery.
- Qualifications: Experience in customer-facing roles and strong communication skills.
- Other info: Enjoy job security with a long-term project pipeline.
The predicted salary is between 35000 - 38000 £ per year.
About the Client
Our client is a respected electrical contractor with a long-standing reputation for delivering large-scale, high-quality works across residential and social housing sectors. Their current focus is on tenant-focused upgrades across occupied homes, where communication and coordination are key.
Roles/Responsibilities
- Act as the key point of contact for residents during planned works
- Coordinate access and schedule appointments between residents and site teams
- Handle resident queries, feedback, and concerns professionally and efficiently
- Prepare and distribute resident communications (letters, notices, updates)
- Maintain accurate records of interactions and access arrangements
- Attend resident meetings and community liaison events
- Support site teams with tenant-related issues to ensure smooth project delivery
Qualifications
- Proven experience as a Resident Liaison Officer or similar customer-facing role
- Strong interpersonal and communication skills
- Comfortable dealing with the public, particularly within social housing
- Organized, proactive, and able to manage multiple schedules and priorities
- Full UK driving license (preferred)
Benefits
- Competitive salary between £35K–£38K
- Ongoing training and development opportunities
- Friendly, supportive team culture
- Long-term project pipeline ensuring job security
- Mileage or travel allowance (where applicable)
Resident Liaison Officer - Electrical - Islington employer: Huntek Ltd
Contact Detail:
Huntek Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer - Electrical - Islington
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or recruiters, be ready to explain why you're the perfect fit for the Resident Liaison Officer role. Keep it concise and focus on your communication skills and experience in customer-facing roles.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. Mention something specific from the interview to remind them of your conversation and reinforce your interest.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for jobs that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Resident Liaison Officer - Electrical - Islington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Resident Liaison Officer or in similar roles. We want to see how your skills match the job description, so don’t be shy about showcasing your communication and organisational abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that relate to tenant-focused upgrades and how you’ve successfully handled resident queries in the past.
Showcase Your Interpersonal Skills: Since this role involves a lot of interaction with residents, make sure to highlight your strong interpersonal skills. We love candidates who can demonstrate their ability to handle feedback and concerns professionally and efficiently.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Huntek Ltd
✨Know Your Client
Before the interview, do some research on the electrical contractor. Understand their projects, values, and how they engage with residents. This will help you tailor your responses and show that you're genuinely interested in their work.
✨Showcase Your Communication Skills
As a Resident Liaison Officer, communication is key. Prepare examples of how you've effectively handled resident queries or concerns in the past. Be ready to demonstrate your interpersonal skills during the interview, as this role heavily relies on them.
✨Be Organised and Proactive
Highlight your organisational skills by discussing how you manage multiple schedules and priorities. You might want to bring a planner or a digital tool to show how you keep track of appointments and communications, which can impress the interviewers.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult resident or coordinating access for site teams. Practise your responses to these scenarios, focusing on your problem-solving abilities and how you ensure smooth project delivery.
