At a Glance
- Tasks: Be the go-to person for residents during exciting home upgrades.
- Company: Respected electrical contractor with a focus on quality and community.
- Benefits: Competitive salary, ongoing training, and a supportive team culture.
- Why this job: Make a real difference in residents' lives while ensuring smooth project delivery.
- Qualifications: Experience in customer-facing roles and strong communication skills.
- Other info: Enjoy job security with a long-term project pipeline.
The predicted salary is between 28000 - 42000 £ per year.
About the Client
Our client is a respected electrical contractor with a long-standing reputation for delivering large-scale, high-quality works across residential and social housing sectors. Their current focus is on tenant-focused upgrades across occupied homes, where communication and coordination are key.
Roles/Responsibilities
- Act as the key point of contact for residents during planned works
- Coordinate access and schedule appointments between residents and site teams
- Handle resident queries, feedback, and concerns professionally and efficiently
- Prepare and distribute resident communications (letters, notices, updates)
- Maintain accurate records of interactions and access arrangements
- Attend resident meetings and community liaison events
- Support site teams with tenant-related issues to ensure smooth project delivery
Qualifications
- Proven experience as a Resident Liaison Officer or similar customer-facing role
- Strong interpersonal and communication skills
- Comfortable dealing with the public, particularly within social housing
- Organized, proactive, and able to manage multiple schedules and priorities
- Full UK driving license (preferred)
Benefits
- Competitive salary between £35K–£38K
- Ongoing training and development opportunities
- Friendly, supportive team culture
- Long-term project pipeline ensuring job security
- Mileage or travel allowance (where applicable)
Resident Liaison Officer employer: Huntek Ltd
Contact Detail:
Huntek Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the hunt for a Resident Liaison Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to tenant communication and project coordination. We recommend role-playing with a friend to get comfortable discussing your experience and how it aligns with the job description.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've managed multiple schedules and priorities in past roles. This will demonstrate that you're ready to handle the demands of being a Resident Liaison Officer.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Resident Liaison Officer
Some tips for your application 🫡
Show Your Communication Skills: As a Resident Liaison Officer, communication is key! Make sure your application highlights your ability to interact with residents and handle queries. Use clear and concise language to demonstrate your skills.
Tailor Your Experience: We want to see how your past experiences relate to this role. Be specific about your previous roles in customer-facing positions, especially in social housing. Connect the dots for us!
Be Organised: Since you'll be managing multiple schedules and priorities, show us your organisational skills in your application. Mention any tools or methods you use to stay on top of things—this will impress us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Huntek Ltd
✨Know Your Client
Before the interview, do some research on the electrical contractor. Understand their projects, especially those focused on tenant upgrades. This will help you demonstrate your knowledge and show that you're genuinely interested in their work.
✨Showcase Your Communication Skills
As a Resident Liaison Officer, communication is key. Prepare examples of how you've effectively handled resident queries or concerns in the past. Be ready to discuss how you would approach communication during planned works.
✨Be Organised and Proactive
Highlight your organisational skills by discussing how you manage multiple schedules and priorities. You might even want to bring a planner or digital tool to show how you keep track of appointments and communications.
✨Engage with Community Focus
Since the role involves attending resident meetings and community events, be prepared to talk about your experience in community engagement. Share any relevant stories that showcase your ability to connect with residents and support site teams.