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For Companies At a Glance
- Tasks: Be the go-to person for residents during exciting home upgrades and ensure smooth communication.
- Company: Respected electrical contractor known for high-quality work in residential sectors.
- Benefits: Competitive salary, ongoing training, supportive team culture, and job security.
- Why this job: Make a real difference in people's homes while developing your career in a friendly environment.
- Qualifications: Experience in customer-facing roles and strong communication skills are essential.
- Other info: Join a team with a long-term project pipeline and opportunities for growth.
The predicted salary is between 28000 - 45000 £ per year.
About the Client
Our client is a respected electrical contractor with a long-standing reputation for delivering large-scale, high-quality works across residential and social housing sectors. Their current focus is on tenant-focused upgrades across occupied homes, where communication and coordination are key.
Roles / Responsibilities
- Act as the key point of contact for residents during planned works
- Coordinate access and schedule appointments between residents and site teams
- Handle resident queries, feedback, and concerns professionally and efficiently
- Prepare and distribute resident communications (letters, notices, updates)
- Maintain accurate records of interactions and access arrangements
- Attend resident meetings and community liaison events
- Support site teams with tenant-related issues to ensure smooth project delivery
Qualifications
- Proven experience as a Resident Liaison Officer or similar customer-facing role
- Strong interpersonal and communication skills
- Comfortable dealing with the public, particularly within social housing
- Organized, proactive, and able to manage multiple schedules and priorities
- Full UK driving license (preferred)
Benefits
- Competitive salary between £35K–£38K
- Ongoing training and development opportunities
- Friendly, supportive team culture
- Long-term project pipeline ensuring job security
- Mileage or travel allowance (where applicable)
Resident Liaison Officer - Electrical - Luton in London employer: Huntek Ltd
Contact Detail:
Huntek Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer - Electrical - Luton in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the electrical and housing sectors. Attend local events or community meetings where you can meet potential employers or colleagues. Remember, it’s all about who you know!
✨Tip Number 2
Show off your communication skills! When you get the chance, practice explaining your experience in a way that highlights your ability to handle resident queries and concerns. This is key for a Resident Liaison Officer role.
✨Tip Number 3
Be proactive! If you see a job opening that fits your skills, don’t wait around. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for interviews by brushing up on common questions related to tenant communication and project coordination. Think of examples from your past roles that demonstrate your organisational skills and ability to manage multiple priorities.
We think you need these skills to ace Resident Liaison Officer - Electrical - Luton in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Resident Liaison Officer or in similar roles. We want to see how your skills match the job description, so don’t be shy about showcasing your communication and organisational abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with residents and how you can contribute to our tenant-focused upgrades. Keep it friendly and professional, just like we do at StudySmarter.
Showcase Your Interpersonal Skills: Since this role involves a lot of interaction with residents, make sure to highlight your strong interpersonal skills in your application. We love candidates who can handle queries and concerns with ease, so share examples of how you've done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Huntek Ltd
✨Know Your Client
Before the interview, do some research on the electrical contractor. Understand their projects, values, and how they engage with residents. This will help you tailor your responses and show that you're genuinely interested in their work.
✨Showcase Your Communication Skills
As a Resident Liaison Officer, communication is key. Prepare examples of how you've effectively handled resident queries or concerns in the past. Be ready to demonstrate your interpersonal skills during the interview, as this will be crucial for the role.
✨Be Organised and Proactive
Highlight your organisational skills by discussing how you manage multiple schedules and priorities. You might even want to bring a planner or digital tool to show how you keep track of appointments and communications. This will illustrate your proactive approach to the role.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations with residents. Think of potential scenarios related to tenant concerns or scheduling conflicts, and prepare your responses. This will demonstrate your problem-solving abilities and readiness for the challenges of the job.
