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For Companies At a Glance
- Tasks: Be the go-to person for residents during exciting home upgrades and ensure smooth communication.
- Company: Respected electrical contractor known for quality work in residential and social housing.
- Benefits: Competitive salary, ongoing training, supportive team culture, and job security.
- Why this job: Make a real difference in people's homes while developing your skills in a dynamic environment.
- Qualifications: Experience in customer-facing roles and strong communication skills are essential.
- Other info: Join a friendly team with long-term projects and opportunities for growth.
The predicted salary is between 28000 - 42000 £ per year.
About the Client
Our client is a respected electrical contractor with a long-standing reputation for delivering large-scale, high-quality works across residential and social housing sectors. Their current focus is on tenant-focused upgrades across occupied homes, where communication and coordination are key.
Roles/Responsibilities
- Act as the key point of contact for residents during planned works
- Coordinate access and schedule appointments between residents and site teams
- Handle resident queries, feedback, and concerns professionally and efficiently
- Prepare and distribute resident communications (letters, notices, updates)
- Maintain accurate records of interactions and access arrangements
- Attend resident meetings and community liaison events
- Support site teams with tenant-related issues to ensure smooth project delivery
Qualifications
- Proven experience as a Resident Liaison Officer or similar customer-facing role
- Strong interpersonal and communication skills
- Comfortable dealing with the public, particularly within social housing
- Organized, proactive, and able to manage multiple schedules and priorities
- Full UK driving license (preferred)
Benefits
- Competitive salary between £35K–£38K
- Ongoing training and development opportunities
- Friendly, supportive team culture
- Long-term project pipeline ensuring job security
- Mileage or travel allowance (where applicable)
Resident Liaison Officer - Electrical - Islington in London employer: Huntek Ltd
Contact Detail:
Huntek Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer - Electrical - Islington in London
✨Tip Number 1
Get to know the company inside out! Research their projects, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Resident Liaison Officer, you'll need to handle queries and concerns with ease. Role-play with a friend or family member to get comfortable with potential scenarios.
✨Tip Number 3
Network like a pro! Attend community events or industry meet-ups where you might bump into people from the company. Building relationships can give you an edge and make you more memorable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Resident Liaison Officer - Electrical - Islington in London
Some tips for your application 🫡
Show Your Communication Skills: Since the role is all about liaising with residents, make sure your application highlights your strong communication skills. Use examples from your past experiences to show how you've effectively handled queries and concerns.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor your application to reflect the specific requirements of the Resident Liaison Officer role. Mention your experience in social housing and how you can contribute to tenant-focused upgrades.
Be Organised and Proactive: We love candidates who are organised and proactive! In your application, share instances where you’ve successfully managed multiple schedules or priorities. This will show us that you can handle the demands of the role.
Apply Through Our Website: Make it easy for us to find your application by applying through our website. It helps us keep track of applications and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Huntek Ltd
✨Know Your Client
Before the interview, do some research on the electrical contractor. Understand their projects, values, and the specific focus on tenant upgrades. This will help you tailor your responses and show that you're genuinely interested in their work.
✨Showcase Your Communication Skills
As a Resident Liaison Officer, communication is key. Prepare examples of how you've effectively handled resident queries or concerns in the past. Be ready to demonstrate your interpersonal skills during the interview, as this role heavily relies on building relationships.
✨Be Organised and Proactive
Highlight your organisational skills by discussing how you manage multiple schedules and priorities. You might want to bring a planner or digital tool to the interview to show how you keep track of appointments and communications with residents.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to resident interactions. Practice your responses to scenarios where you need to resolve conflicts or coordinate access for site teams. This will demonstrate your problem-solving abilities and readiness for the role.
