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For Companies At a Glance
- Tasks: Assist with selling, receiving, and delivering parts while providing top-notch customer service.
- Company: Join Hunt Forest Group, a leading John Deere dealership with over 50 years of experience.
- Benefits: Enjoy a competitive salary, up to 33 days holiday, private healthcare, and career progression.
- Other info: Experience an autonomous work culture and become part of a supportive community.
- Why this job: Be part of a growing team where your contributions truly matter and make an impact.
- Qualifications: Knowledge of agricultural equipment and excellent customer relationship skills are essential.
The predicted salary is between 24000 - 32500 £ per year.
Basic Salary: Between £24,000 - £32,500 DOE potential earnings of £38K+ to include overtime.
Job type: Full time / Permanent
Hours: 8am-5pm Monday - Friday (+ weekend and seasonal work on a rota basis)
About us
Hunt Forest Group is a family run, expanding and ambitious company, operating throughout the South of England making us one of the largest John Deere dealerships in the country with over 50 years of industry experience. We appreciate and value hard work and dedication from our people, who are not just employees but who each play a vital role in the overall success of our business. In return, we provide each person with great benefits and job security in a fast paced and evolving industry, supporting key areas of agriculture, commercial and professional grounds care and construction. We support continuous professional development and encourage each person to grow and reach their full potential, to be the best they can be, which in turn supports the business to achieve its mission.
About you
Our business is experiencing an exciting period of growth. As a result, we are looking for a proactive and experienced Parts Advisor within our Dorchester parts department. We will be looking to build on your knowledge and for you to gain confidence within the role during your career with HFG. Working efficiently and accurately, you consistently provide the highest level of support to our customers. You enjoy working in a team but are equally capable of working from your own initiative. If we have just described you, then we definitely want to hear from you. We look forward to you joining our team and ‘growing together’.
About the role:
- Responsible for assisting with the selling, receiving and delivery of parts and accessories.
- Delivers in-store customer service whilst assisting with the overall organisational, promotional and stocking duties.
- Assists with promoting and selling parts and/or services to meet customer needs.
- Supplies Service Technicians with parts as required.
- Assists with preparing and maintaining merchandise display.
- Supports with verifying receipt of incoming shipments and assists with locating Machine Down and Stock Orders in their correct location.
- Follows up on shortages and accelerates issues by reporting to the Outlet Parts Manager.
- Executes sales parts marketing plans and shares ideas for future campaigns.
- Executes telemarketing sales operations.
- Maintains control of inventory management, invoicing and other administration tasks.
- Assists in keeping parts inventory clean, orderly and well organized.
Relevant Skills/Experience:
- Competent knowledge of agricultural equipment and the farming industry.
- Ability to use standard computer applications and internet functions.
- Excellent customer relationship skills.
- Familiar with John Deere and competitive products.
- Ability to work in a team environment.
Benefits:
- Competitive salary
- Up to 33 days holiday (including bank holidays)
- Opportunity to buy and sell holiday
- Private healthcare (from 3x years service)
- Free parking at all sites
- Uniform and PPE provided
- Occupational Sick Pay Scheme
- Focused career progression
- Autonomous work culture – we encourage our staff to work from their own initiatives rather than be micromanaged
- You will become part of the Hunt Forest Group community!
Parts Advisor in Dorchester employer: Hunt Forest Group
Contact Detail:
Hunt Forest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Dorchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Hunt Forest Group. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you understand what makes Hunt Forest Group tick and how you can contribute to our mission. Tailor your answers to reflect our commitment to growth and teamwork.
✨Tip Number 3
Practice your customer service skills! As a Parts Advisor, you'll be interacting with customers regularly. Role-play common scenarios with a friend to boost your confidence and ensure you're ready to provide top-notch support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re genuinely interested in joining our team and growing together with us.
We think you need these skills to ace Parts Advisor in Dorchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Parts Advisor role. Highlight your knowledge of agricultural equipment and customer service skills, as these are key to impressing us!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your background makes you a great fit for our team at Hunt Forest Group.
Showcase Your Team Spirit: We love team players! In your application, mention any experiences where you’ve successfully worked in a team or taken the initiative on your own. It’s all about showing us how you can contribute to our growing family.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Hunt Forest Group
✨Know Your Stuff
Make sure you brush up on your knowledge of agricultural equipment and the farming industry. Familiarise yourself with John Deere products and any competitive brands. This will not only show your passion for the role but also help you answer technical questions confidently.
✨Show Off Your Customer Skills
Since customer service is key in this role, prepare examples of how you've successfully dealt with customers in the past. Think about times when you went above and beyond to meet their needs or resolved a tricky situation. This will demonstrate your ability to provide top-notch support.
✨Be Ready to Discuss Teamwork
Hunt Forest Group values teamwork, so be prepared to talk about your experiences working in a team environment. Share specific instances where you collaborated effectively with others, highlighting your ability to contribute while also taking initiative when needed.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, growth opportunities, and the specifics of the Parts Advisor role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.