At a Glance
- Tasks: Lead a team to ensure smooth shifts and happy customers.
- Company: Join Hungry Horse, where community spirit meets delicious food and drink.
- Benefits: Enjoy competitive pay, discounts, and access to mental health support.
- Other info: Flexible hours available; perfect for students looking to gain experience.
- Why this job: Be part of a vibrant culture with opportunities for growth and development.
- Qualifications: Bring a positive attitude, attention to detail, and a knack for teamwork.
The predicted salary is between 24000 - 36000 £ per year.
Overview
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
Company Description
Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Qualifications
As a Team Leader, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring…
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
Part time
Hungry Horse – BRA_104
Chequers (Coal Aston)
#J-18808-Ljbffr
Team Leader employer: Hungry Horse
Contact Detail:
Hungry Horse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Show your leadership skills during the interview by sharing specific examples of how you've successfully managed a team in the past. Highlight situations where you resolved conflicts or improved team performance.
✨Tip Number 2
Familiarise yourself with Hungry Horse's values and community initiatives. Be prepared to discuss how you can contribute to their mission of providing a memorable experience for customers and supporting local causes.
✨Tip Number 3
Demonstrate your customer service expertise by discussing how you would handle difficult situations or complaints. Show that you can maintain a positive atmosphere even during busy shifts.
✨Tip Number 4
Research the specific location you're applying to, like Chequers (Coal Aston), and mention any unique aspects of the pub that resonate with you. This shows genuine interest and helps you stand out as a candidate.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in team leadership and customer service. Use specific examples that demonstrate your ability to lead a team and maintain high standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of what it means to provide excellent customer service. Mention how you can contribute to the team at Hungry Horse.
Highlight Relevant Skills: Emphasise skills such as problem-solving, adaptability, and attention to detail. These are crucial for a Team Leader role, especially in a busy environment like Hungry Horse.
Show Enthusiasm for the Company: Research Hungry Horse and mention specific aspects of the company culture or values that resonate with you. This shows genuine interest and helps you stand out as a candidate.
How to prepare for a job interview at Hungry Horse
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to lead by example. Share specific instances where you've successfully managed a team or resolved conflicts, showcasing your leadership style and how you motivate others.
✨Emphasise Customer Service
Highlight your commitment to providing exceptional customer experiences. Prepare examples of how you've gone above and beyond for customers in previous roles, as this aligns with the company's focus on keeping customers happy.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you handle challenges during busy shifts. Provide examples of situations where you've had to think on your feet and adapt quickly, showing that you can maintain high standards even under pressure.
✨Exude a Positive Attitude
A positive can-do attitude is essential for this role. Make sure to convey your enthusiasm for the position and the company during the interview, as well as your willingness to be a supportive team player.