At a Glance
- Tasks: Lead a vibrant pub team, ensuring amazing customer experiences and driving sales growth.
- Company: Join Hungry Horse, where community spirit and great food come together in a fun atmosphere.
- Benefits: Enjoy competitive salary, discounts on food and drinks, and access to mental health support.
- Why this job: Be part of a dynamic environment that values individuality and offers career development opportunities.
- Qualifications: Previous management experience in hospitality or retail is preferred; strong leadership skills are essential.
- Other info: Flexible working hours and the chance to earn bonuses for referring friends.
The predicted salary is between 36000 - 60000 £ per year.
What you'll do as a General Manager:
- Work with your business development manager and management team to grow pub sales.
- Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers.
- Recruit & develop your team to ensure they have the knowledge needed to delight our customers.
- Be a champion of brand standards & ensure customer & team safety at all times.
Please be aware that if you are successful in this role you will need to either already have, or be able to acquire a personal license.
What you'll bring:
- Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub.
- Great communication and leadership skills.
- Business savvy, with a keen eye for P&L control.
- Embrace individuality and care for others, your pub and the environment.
- Previous success at General Manager level is desirable; from a hospitality, retail or other fast-paced background, and the right attitude and outlook is essential!
- Keen to learn and happiest when succeeding at something new.
As General Manager, you'll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you'll lead by example making sure our customers, and teams, have a great time. Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together.
We're all about rewarding our team's hard work, that's why:
- You'll receive a competitive salary, pension contribution.
- The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands.
- Free employee assistance program - mental health, well-being, financial, and legal support.
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.
- Refer a friend - earn up to £1,500 for referring someone who is placed.
- Wagestream - access your wage before payday.
- Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more.
General Manager employer: Hungry Horse
Contact Detail:
Hungry Horse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network with current and former General Managers in the hospitality industry. They can provide valuable insights into what it takes to succeed in this role and may even refer you to opportunities within their own networks.
✨Tip Number 2
Familiarise yourself with the brand values and customer experience standards of Hungry Horse. Understanding their unique approach will help you demonstrate your alignment with their vision during interviews.
✨Tip Number 3
Showcase your leadership skills by volunteering for community events or initiatives related to hospitality. This not only builds your experience but also highlights your commitment to community spirit, which is important to the company.
✨Tip Number 4
Prepare to discuss your previous successes in managing teams and driving sales. Use specific examples that illustrate your ability to lead effectively and achieve results, as this will resonate well with the hiring team.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hospitality and management. Focus on your leadership skills, attention to detail, and any previous success as a General Manager or in similar roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the brand. Mention specific examples of how you've led teams, improved customer experiences, and managed P&L effectively.
Highlight Relevant Skills: Emphasise your communication and leadership skills in your application. Provide examples of how you've developed teams and maintained high standards in previous positions.
Show Enthusiasm for the Brand: Demonstrate your understanding of Hungry Horse's values and community spirit in your application. Share why you want to be part of their team and how you can contribute to their success.
How to prepare for a job interview at Hungry Horse
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your communication and leadership skills.
✨Demonstrate Business Acumen
Familiarise yourself with key financial metrics such as P&L control. During the interview, discuss how you have previously contributed to the financial success of a business, showcasing your understanding of the hospitality industry.
✨Emphasise Customer Experience
The role focuses heavily on delivering amazing experiences for customers. Prepare to discuss strategies you've implemented in the past to enhance customer satisfaction and how you plan to bring the brand to life through your team.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges you might face as a General Manager and how you would address them while ensuring safety and brand standards.