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- Tasks: Lead a vibrant pub, ensuring customers and teams have an amazing experience every day.
- Company: Join Hungry Horse, where community spirit and great food come together in a fun atmosphere.
- Benefits: Enjoy competitive pay, discounts, career development, and access to mental health support.
- Why this job: Be part of a dynamic team that values individuality and fosters personal growth.
- Qualifications: Strong leadership skills, attention to detail, and previous management experience in hospitality or retail.
- Other info: Opportunity to earn up to £1,500 for referring friends to join the team.
The predicted salary is between 36000 - 60000 £ per year.
As General Manager, you'll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you'll lead by example making sure our customers, and teams, have a great time. Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament - there's always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.
We're all about rewarding our team's hard work, that's why you'll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
- Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
- Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream - access your wage before payday for when life happens.
- Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more...
What you'll do as a General Manager:
- Work with your business development manager and management team to grow pub sales.
- Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers.
- You will recruit & develop your team to ensure they have the knowledge needed to delight our customers.
- Be a champion of brand standards & ensure customer & team safety at all times.
Please be aware that if you are successful in this role you will need to either already have, or be able to acquire a personal license.
What you'll bring:
- Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub.
- You're great with people, and as a result, have great communication and leadership skills.
- You'll be business savvy, with a keen eye for P&L control.
- You'll embrace individuality and care for others, your pub and the environment.
- Previous success at General Manager level is desirable; from a hospitality, retail or other fast paced background, and the right attitude and outlook is essential!
- You're keen to learn and happiest when you succeed at something new.
General Manager employer: Hungry Horse
Contact Detail:
Hungry Horse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with Hungry Horse's brand values and community initiatives. Understanding their commitment to customer experience and community spirit will help you align your leadership style with their expectations.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience in similar roles. Engaging with current or former General Managers can provide insights into the challenges and expectations of the role.
✨Tip Number 3
Prepare to discuss your previous successes in managing teams and driving sales. Be ready to share specific examples that demonstrate your leadership skills and ability to enhance customer experiences.
✨Tip Number 4
Showcase your understanding of P&L control during interviews. Being able to articulate how you've managed budgets and increased profitability in past roles will set you apart as a strong candidate.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and management. Emphasise your leadership skills, attention to detail, and any previous success as a General Manager or in similar roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've led teams, improved customer experiences, or driven sales in previous positions.
Highlight Relevant Skills: In your application, focus on key skills such as communication, team development, and P&L control. Use concrete examples to demonstrate how these skills have contributed to your past successes.
Show Enthusiasm for Community Engagement: Since Hungry Horse values community spirit, mention any experience you have with community involvement or initiatives. This will show that you align with their values and are eager to contribute.
How to prepare for a job interview at Hungry Horse
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your communication and leadership skills.
✨Demonstrate Your Business Acumen
Familiarise yourself with key performance indicators relevant to the hospitality industry, such as P&L control. Be ready to discuss how you've contributed to business growth in previous roles and how you plan to do so at Hungry Horse.
✨Emphasise Customer Experience
Hungry Horse values creating memorable experiences for customers. Prepare to discuss strategies you've implemented to enhance customer satisfaction and how you would bring that ethos to the pub environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about challenges you've faced in previous roles and how you overcame them, particularly in high-pressure situations.
