General Manager
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General Manager

England Full-Time 36000 - 60000 £ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: Lead a vibrant pub team, ensuring customers have an unforgettable experience.
  • Company: Join Hungry Horse, where community spirit and great food come together.
  • Benefits: Enjoy competitive pay, discounts, and access to mental health support.
  • Why this job: Be part of a fun culture that values teamwork and personal growth.
  • Qualifications: Experience in hospitality or retail management is preferred; strong leadership skills are essential.
  • Other info: Opportunity for career advancement and training with one of the industry's top apprenticeship providers.

The predicted salary is between 36000 - 60000 £ per year.

As General Manager, you'll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you'll lead by example making sure our customers, and teams, have a great time.

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament - there's always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.

We're all about rewarding our team's hard work, that's why you'll receive a competitive salary, pension contribution as well as:

  • The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
  • Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
  • Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
  • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
  • Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
  • Wagestream - access your wage before payday for when life happens.
  • Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more...

What you'll do as a General Manager:

  • Work with your business development manager and management team to grow pub sales.
  • Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers.
  • Recruit & develop your team to ensure they have the knowledge needed to delight our customers.
  • Be a champion of brand standards & ensure customer & team safety at all times.

Please be aware that if you are successful in this role you will need to either already have, or be able to acquire a personal license.

What you'll bring:

  • Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub.
  • Great with people, and as a result, have great communication and leadership skills.
  • Business savvy, with a keen eye for P&L control.
  • Embrace individuality and care for others, your pub and the environment.
  • Previous success at General Manager level is desirable; from a hospitality, retail or other fast-paced background, and the right attitude and outlook is essential!
  • Keen to learn and happiest when you succeed at something new.

General Manager employer: Hungry Horse

At Hungry Horse, we pride ourselves on being an exceptional employer, offering a vibrant work culture where team spirit and community engagement thrive. As a General Manager, you'll enjoy competitive benefits including generous discounts, career development opportunities through our renowned apprenticeship programmes, and access to mental health support, all while leading a dynamic team in a lively pub environment that celebrates togetherness and fun.
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Contact Detail:

Hungry Horse Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

✨Tip Number 1

Familiarise yourself with Hungry Horse's brand values and community initiatives. Understanding their commitment to customer experience and community spirit will help you align your leadership style with their expectations.

✨Tip Number 2

Network within the hospitality industry, especially with those who have experience in similar roles. Engaging with current or former employees can provide valuable insights into the company culture and expectations for a General Manager.

✨Tip Number 3

Prepare to discuss your previous successes in managing teams and driving sales. Be ready to share specific examples of how you've improved customer experiences and team performance in past roles.

✨Tip Number 4

Showcase your passion for the hospitality industry during any interviews or discussions. Highlighting your enthusiasm for creating memorable experiences for customers will resonate well with the hiring team at Hungry Horse.

We think you need these skills to ace General Manager

Leadership Skills
Communication Skills
Customer Service Excellence
Team Development
Business Development
P&L Management
Attention to Detail
Problem-Solving Skills
Time Management
Adaptability
Conflict Resolution
Sales Growth Strategies
Community Engagement
Training and Mentoring

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and management. Emphasise your leadership skills, ability to develop teams, and any previous success as a General Manager.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've led teams and improved customer experiences in past roles.

Highlight Relevant Skills: In your application, focus on key skills such as communication, business acumen, and attention to detail. These are crucial for the General Manager position and should be evident in your application.

Showcase Your Understanding of the Brand: Demonstrate your knowledge of Hungry Horse and its values in your application. Mention how you can contribute to their community spirit and customer satisfaction goals.

How to prepare for a job interview at Hungry Horse

✨Showcase Your Leadership Skills

As a General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your communication style and how you motivate others.

✨Understand the Brand

Familiarise yourself with Hungry Horse's values and brand identity. Be ready to discuss how you can embody these values in your management style and contribute to creating a welcoming atmosphere for customers.

✨Highlight Your Business Acumen

Since the role involves P&L control, be prepared to discuss your experience with financial management. Bring specific examples of how you've improved sales or managed costs effectively in previous roles.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face as a General Manager and how you would address them, particularly in terms of team dynamics and customer service.

General Manager
Hungry Horse
Apply now
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