At a Glance
- Tasks: Create unforgettable moments for customers while serving drinks and food.
- Company: Join Hungry Horse, where fun and community spirit thrive.
- Benefits: Competitive salary, discounts, career development, and mental health support.
- Other info: Flexible hours with opportunities for career growth and rewards.
- Why this job: Be part of a lively team and make every customer's experience memorable.
- Qualifications: Passion for service, willingness to learn, and a positive attitude.
- Dept. L4/House: Blue Anchor (Aintree) - 07644
Company Description
Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament - there's always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.
Job Description
As Bar & Waiting Staff, you'll be key to creating unforgettable moments for customers, whether you're pouring a pint or recommending the perfect drink to a customer after a long day, you'll keep the good times flowing. You'll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
Qualifications
As a member of our Bar & Waiting Staff, you will...
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Be the insider behind the bar, offering recommendations to customers.
- Prepare and present drinks that meet specifications and customer expectations.
- Assist in greeting, serving food and looking after our customers whilst they dine with us.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you'll bring...
- Willingness to learn and expand your skills.
- Have a great eye for detail, making sure every pint is poured to perfection.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can-do attitude and be a real team player.
- Sufficient spoken and written English to perform the role safely and understand allergen controls.
Additional Information
We're all about rewarding our team's hard work, that's why...
You'll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
- Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
- Enhanced, family-friendly maternity and paternity policies
- Menopause Friendly Employer
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
- Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream - access your wage before payday for when life happens.
- Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more...
CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG
We aim to embed inclusion into every decision we make - across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.
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Bar & Waiting Staff employer: Hungry Horse
At Hungry Horse, we pride ourselves on being an excellent employer by fostering a fun and inclusive work environment where our Bar & Waiting Staff can thrive. With competitive pay, generous staff discounts, and opportunities for career progression through comprehensive training, we ensure that every team member feels valued and supported in their journey. Located in the heart of the community, we offer a unique chance to create memorable experiences for our customers while enjoying the benefits of early wage access and a strong team spirit.
StudySmarter Expert Advice🤫
We think this is how you could land Bar & Waiting Staff
✨Tip Number 1
Get to know the venue! Before your interview, pop into Hungry Horse and soak up the atmosphere. Chat with the staff, see how they interact with customers, and get a feel for the vibe. This will help you stand out by showing your genuine interest in the role.
✨Tip Number 2
Practice your people skills! As Bar & Waiting Staff, you'll be all about creating memorable experiences. Role-play with friends or family to nail down your customer service approach. Think about how you'd recommend drinks or handle tricky situations.
✨Tip Number 3
Dress to impress! When you show up for your interview, make sure you look smart and presentable. It shows that you care about the job and are ready to represent Hungry Horse in style. Plus, it gives a great first impression!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from enthusiastic candidates. It’s a great way to show your commitment and makes it easier for us to spot your application. Don’t forget to highlight your passion for service and teamwork!
We think you need these skills to ace Bar & Waiting Staff
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our fun and inclusive team.
Tailor Your Application:Make sure to tailor your application to the Bar & Waiting Staff position. Highlight any relevant experience you have in hospitality or customer service, and mention specific skills that align with what we’re looking for, like your attention to detail and passion for great service.
Keep It Clear and Concise:We appreciate a well-structured application! Keep your writing clear and concise, making it easy for us to see why you’d be a great fit. Avoid long-winded sentences and get straight to the point about your skills and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and give it a go!
How to prepare for a job interview at Hungry Horse
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and drink offerings at Hungry Horse. Being able to discuss specific items and make recommendations will show your enthusiasm for the role and your commitment to providing excellent customer service.
✨Show Off Your People Skills
As Bar & Waiting Staff, you'll be interacting with customers constantly. During the interview, share examples of how you've provided great service in the past. Highlight any experiences where you turned a customer's day around or handled a tricky situation with grace.
✨Demonstrate Team Spirit
Hungry Horse values teamwork, so be prepared to talk about your experiences working in a team. Share stories that showcase your ability to collaborate, support your colleagues, and contribute to a positive work environment. This will help them see you as a great fit for their fun and inclusive team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team events, or how they celebrate successes. This shows your genuine interest in the role and helps you understand if Hungry Horse is the right place for you.
