Team Leader: Lead Busy Shifts, Deliver Memorable Service

Team Leader: Lead Busy Shifts, Deliver Memorable Service

Full-Time 31000 - 35000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a dynamic team to deliver exceptional service during busy shifts.
  • Company: Join Hungry Horse, a vibrant and customer-focused hospitality brand.
  • Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
  • Other info: Fast-paced environment with plenty of opportunities to shine.
  • Why this job: Be the driving force behind memorable experiences for customers and staff.
  • Qualifications: Strong leadership skills and a positive, proactive attitude.

The predicted salary is between 31000 - 35000 £ per year.

Hungry Horse - BRA_104 is seeking a Team Leader to guide front-line staff in Norwich on a site-based role.

You will ensure the shift runs like clockwork, uphold high standards and keep customers happy through proactive leadership and hands-on support.

You’ll be responsible for maintaining a safe, clean bar area, resolving issues in the absence of management, and coordinating the team to deliver great hospitality during busy periods.

A positive, can-do attitude is essential.

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Contact Details:

Hungry Horse - BRA_104 Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Team Leader: Lead Busy Shifts, Deliver Memorable Service

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hungry Horse - BRA_104. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Hungry Horse - BRA_104

Don't be shy about reaching out to Hungry Horse - BRA_104 directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Team Leader: Lead Busy Shifts, Deliver Memorable Service

Communication Skills
Problem-Solving Skills
Time Management
Customer Service
Adaptability
Leadership Skills
Team Management

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hungry Horse - BRA_104 and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Hungry Horse - BRA_104

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!