At a Glance
- Tasks: Ensure guest safety and provide a warm welcome during night shifts.
- Company: Join Hungry Horse, a vibrant pub chain that values community spirit.
- Benefits: Competitive salary, discounts on food, and career development opportunities.
- Other info: Enjoy flexible shifts and access to mental health support.
- Why this job: Be part of a fun team while making guests feel at home.
- Qualifications: A positive attitude, attention to detail, and a passion for customer service.
The predicted salary is between 18900 - 23100 £ per year.
Company Description
Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together.
From footy days to family time, a swift drink after work, to a quarterly pool tournament - there's always something going on.
Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.
Job Description
As a Night Porter, you will be responsible for ensuring the safety and security of hotel guests, staff, and the hotel at night.
You'll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
Qualifications
What you'll do as a Night Porter...
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Be the first point of contact for late arrival check-ins and walk-ins.
- Ensure guest and business safety and security are the top priority at all times.
- In the event of a fire, safely and efficiently evacuate all guests and team members from the business.
- Answer telephone enquiries and resolve customer complaints to ensure every guest enjoys their stay.
What you'll bring...
- A willingness to learn and develop your skills.
- A great eye for detail and pride in maintaining high standards.
- A passion for delivering excellent customer service and making every guest feel welcome.
- A positive, can-do attitude and the ability to work well as part of a team.
- Sufficient spoken and written English to perform the role safely and understand allergen controls.
- Additional Information
We're all about rewarding our team's hard work, that's why...
You'll receive a competitive salary, pension contribution as well as
- The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
- Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
- Enhanced, family-friendly maternity and paternity policies
- Menopause Friendly Employer
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
- Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Stream - early access to your wages before payday, track your shifts in real time, get personalised financial coaching plus more
- Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more
- CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG
We aim to embed inclusion into every decision we make - across our people, customers, communities, suppliers, and operations.
We want to create a culture where everyone feels welcome, valued, and able to thrive.
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Night Porter in Preston employer: Hungry Horse - BRA_104
At Hungry Horse in Bromborough, we pride ourselves on being an excellent employer that values passion and creativity in the kitchen. Our vibrant work culture fosters teamwork and community spirit, offering chefs not only competitive salaries and discounts across our brands but also ample opportunities for career growth in a fast-paced environment. Join us to be part of a team that cherishes your skills and enthusiasm for delivering fantastic food!
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Preston
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hungry Horse - BRA_104. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hungry Horse - BRA_104
Don't be shy about reaching out to Hungry Horse - BRA_104 directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Porter in Preston
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hungry Horse - BRA_104 and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hungry Horse - BRA_104
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
