Compliance and Health and Safety Manager

We are looking for an experienced property compliance leader to take ownership of our landlord compliance function, ensuring we meet our statutory and regulatory obligations and can provide robust evidence and assurance of compliance across our homes. Reporting to the Head of Property and Sustainability, you will lead the management, monitoring and assurance of our key landlord compliance areas, including gas, electrical safety, fire safety, asbestos, water hygiene and lifting equipment, together with wider property compliance responsibilities. You will ensure effective compliance controls, accurate records, clear performance and exception reporting, and prompt action where any gaps or risks are identified. The role will also provide leadership and assurance for operational health and safety across the organisation.

Key responsibilities:

• Lead statutory property compliance programmes, ensuring servicing, inspections and remedial actions are completed, recorded and reported within required timescales.
• Maintain compliant policies, procedures, records and digital systems, with strong data quality, document control and audit trails.
• Act as Building Safety Manager across the portfolio and maintain the golden thread of building safety information.
• Provide accurate KPI, risk and assurance reporting, clearly explaining non-compliance, corrective actions, accountabilities and timescales.
• Manage compliance contracts and contractor performance, including procurement input, mobilisation, review meetings, payment validation, dispute resolution and value for money.
• Ensure damp, mould and condensation arrangements comply with Awaab's Law, and provide clear training and guidance.
• Manage relevant budgets and resources, escalating emerging pressures and risks promptly.
• Lead and develop the Property Compliance Support Officer and contribute to leadership across Property Services.
• Oversee the organisational health and safety framework, including incident reporting, risk assessment, induction, contractor checks and support to the Health and Safety Committee.
• Use complaints, Customer feedback and resident-facing safety information to improve services and outcomes.

About you

You will bring credible experience of leading property or landlord compliance in a regulated environment. You will be confident interpreting legal and regulatory requirements, scrutinising evidence, challenging performance and communicating clear assurance to senior colleagues and other stakeholders. You will combine sound judgement and personal accountability with a collaborative, Customer-focused approach.

Essential

• Experience in social housing or property services, with a strong understanding of landlord compliance duties.
• A recognised health and safety qualification, degree or equivalent training and experience, together with demonstrable technical knowledge of property compliance requirements and landlord statutory obligations.
• Experience in a regulated or compliance-led environment, including property compliance legislation and best practice.
• Experience managing statutory servicing and inspection programmes and using compliance data to monitor performance and risk.
• Experience managing contracts, contractors, budgets and customer-facing services.
• Ability to develop and implement effective strategies, systems, policies and improvement plans.
• Experience using housing management, asset or compliance systems, dashboards and document-control tools.
• Strong analytical, numerical, organisational and communication skills, with the confidence to influence, challenge and provide expert advice.
• Experience leading, motivating and developing Employees.

Desirable

• NEBOSH National General Certificate, IOSH Level 3 Certificate, or an equivalent health and safety qualification.
• A recognised management qualification.
• Experience leading internal audits and embedding health and safety management systems.
• Confident contract management experience, including mobilisation, demobilisation and performance challenge.

Why join us?

We've held Investors in People Gold accreditation since 2020, reflecting our commitment to inclusivity, wellbeing, learning and professional growth. Joining us means being part of a collaborative organisation focused on continuous improvement and making a real difference.

Benefits

• 28 days annual leave (excluding bank holidays)
• Option to buy/sell up to 5 days' annual leave
• Private health insurance
• Employee discount scheme
• Defined contribution pension scheme, with employer contributions matched from 4% to 10%
• Employee Assistance Programme
• Life assurance
• Strong focus on learning, development and wellbeing
• Additional benefits available when you join

Please note that Basic DBS clearance is required for this role.

About us

Hundred Houses Society is a charitable, not-for-profit housing association with a proud history dating back to 1933. We own and manage over 1,500 homes across Greater Cambridgeshire. Our mission is “To provide good quality homes and services in Greater Cambridge that people value”. Our aim is to provide great value, low-cost homes for the people of Greater Cambridge and continuously strive to deliver better Customer service.

Inclusion and Diversity

We are committed to a fair and accessible recruitment process for everyone. We welcome discussions about reasonable adjustments at any stage of the recruitment process. We assess applications fairly and consistently against the role requirements, in line with the Equality Act 2010.