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- Tasks: Kickstart your ICT career by shaping digital services and supporting the ICT Manager.
- Company: Join Hundred Houses Society, a not-for-profit housing association committed to inclusivity and growth.
- Benefits: Enjoy 28 days annual leave, private health insurance, and a strong focus on professional development.
- Other info: Flexible working arrangements and a commitment to diversity and inclusion.
- Why this job: Make a real difference while gaining hands-on experience in a dynamic ICT environment.
- Qualifications: Degree-level education or equivalent experience, with a passion for technology and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
About the role
Start your ICT career at Hundred Houses Society (HHS) in a role where you’ll make a difference. As an ICT Assistant, you’ll play a pivotal role in shaping and delivering digital services that colleagues and customers rely on, while gaining hands-on experience across the full ICT lifecycle. Supporting the ICT Manager, you’ll help deliver our ICT Strategy, helping to ensure that digital systems are effective, secure, accessible and user-focused within a regulated housing environment.
In this dynamic role, you won’t be limited to a single area. You’ll contribute to ICT operations, administration, co-ordination, change management, data quality and supplier oversight. You’ll work closely with colleagues across all areas of the organisation, enabling them to make the most of digital tools, while contributing towards meaningful service improvements, as well as working closely with suppliers.
Working in a small housing association means you will build a strong foundation for your career and have oversight of ICT operations, including:
- IT systems development
- Reporting; both technical report creation and operation reporting
- Hardware setup and deployment
- Change communications - stakeholder communication and engagement
- Data quality - data governance and compliance
- Supplier monitoring - commercial awareness and contract support
- Feedback collection - user research and service improvement
About you
We welcome applications from people who can demonstrate:
- Degree-level education (or equivalent transferable experience)
- Passionate about technology
- Strong organisational and interpersonal skills
- Clear written and verbal communication skills
- Excellent attention to detail, particularly when working on data, documentation and compliance tasks
- Ability to learn new systems quickly and adapt to changing priorities
- Analytical and structured approach to problem solving
- Competence in Microsoft 365 tools
- Experience working with data, records or documentation
- A clear interest in digital inclusion, accessibility, and user experience
- Organised, methodical, and reliable, with a commitment to high standards of accuracy
- Positive and adaptable approach to change, with a willingness to learn and develop new skills
- Flexible and willing to undertake a broad range of tasks, sometimes beyond typical ICT related tasks
Desirable:
- Experience in an ICT, digital, administrative or customer-focused role
- Exposure to ICT systems or digital platforms (particularly in housing, public sector or regulated environments)
- Awareness of data protection, information governance, accessibility or cyber security principles
- Experience supporting change, training or user adoption
- Understanding of working with suppliers or external partners
Why join us?
We’ve held Investors in People Gold accreditation since 2020, reflecting our commitment to inclusivity, wellbeing, learning and professional growth. Joining us means being part of a collaborative organisation focused on continuous improvement and making a real difference.
Benefits
- 28 days annual leave (excluding bank holidays, pro-rated for part-time staff)
- Option to buy/sell up to 5 days’ annual leave
- Private health insurance
- Employee discount scheme
- Defined contributions pension scheme, matched from 4% to 10%
- Employee Assistance Programme
- Life assurance
- Strong focus on learning, development and wellbeing
- Plus, more when you join!
How to apply
To apply for this position, please submit your CV and a supporting statement / covering letter, providing evidence of how your skills, knowledge and experience match our values and the person specification. Please let us know if there are any reasonable adjustments you want or need to share with us to help us consider your application. Please read the Job Description attached before applying. Please note that Basic DBS clearance is required for this role.
Inclusion and Diversity
We welcome applications from people of all backgrounds and experiences, and are committed to creating a fair, inclusive and accessible workplace. All qualified applicants will be considered for employment regardless of protected characteristics, in line with the Equality Act 2010. We are committed to ensuring a fair, inclusive and accessible recruitment process for everyone and welcome discussions about flexible working arrangements. We welcome discussions regarding reasonable adjustments at any stage of the recruitment process.
Data Protection and Privacy
We process personal data in line with UK GDPR and the Data Protection Act 2018. Your information will be used only for recruitment and employment purposes, stored securely and retained only as long as necessary. Further details about how we handle personal data, including your rights, are available in our Privacy Policy.
ICT Assistant in Cambridge employer: Hundred Houses Society
Contact Detail:
Hundred Houses Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Assistant in Cambridge
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Hundred Houses Society on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company’s ICT strategy. Show us you’re not just passionate about tech, but that you understand how it fits into their mission and values.
✨Tip Number 3
Practice your communication skills! Since this role involves working with various stakeholders, being able to clearly articulate your thoughts will set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace ICT Assistant in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ICT Assistant role. Highlight relevant skills and experiences that match the job description, especially your passion for technology and any experience with data or digital tools.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain how your background aligns with our values and the person specification. Be sure to mention your strong organisational skills and attention to detail.
Showcase Your Communication Skills: Since clear communication is key in this role, make sure your written application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Hundred Houses Society
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of an ICT Assistant. Familiarise yourself with the ICT lifecycle and be ready to discuss how your skills can contribute to effective digital services. Brush up on your knowledge of Microsoft 365 tools, as they’re essential for this role.
✨Show Your Passion for Technology
During the interview, express your enthusiasm for technology and digital inclusion. Share examples of how you've used tech to solve problems or improve processes in previous roles. This will demonstrate your commitment to making a difference in the organisation.
✨Communicate Clearly
Strong communication skills are crucial for this position. Practice articulating your thoughts clearly and concisely. Be prepared to explain technical concepts in simple terms, especially when discussing data quality and compliance tasks, as these are key areas for the role.
✨Be Adaptable and Open to Learning
Highlight your ability to learn new systems quickly and adapt to changing priorities. Share instances where you've successfully navigated change or taken on tasks outside your usual responsibilities. This will show that you're flexible and ready to grow within the role.