At a Glance
- Tasks: Lead strategic client relationships and drive account success with hands-on involvement.
- Company: Join a dynamic tech company focused on innovative client partnerships.
- Benefits: Competitive salary, travel opportunities, and a chance to work with top brands.
- Other info: Opportunity for career growth in a collaborative and fast-paced environment.
- Why this job: Make a real impact by nurturing key client relationships and driving growth.
- Qualifications: 5+ years in account management with strong commercial instincts and communication skills.
The predicted salary is between 60000 - 80000 £ per year.
The Client Partner is the strategic and commercial owner of a portfolio of Hunch's most important client relationships. They lead account strategy, renewals, and expansion - and at our current scale, they are also fully operational on their accounts. CSMs partner with them on day-to-day delivery on the largest accounts, but the Client Partner is hands‑on with the work, close to the platform, and present with their clients. This is a role for someone who is equally comfortable building a commercial plan and rolling up their sleeves on a feed, a campaign setup, or a creative review.
The Client Partner builds deep relationships with senior client stakeholders, visits clients regularly to nurture those relationships in person, and represents Hunch externally at platform events with Meta, TikTok, Snap, Pinterest, and other partners. Internally, they work in close partnership with Product - feeding client insights into the roadmap, flagging bugs and gaps, and acting as a trusted partner to the Product team.
What You’ll Do
- Own a portfolio of Tier 1 and Tier 2 accounts end-to-end – strategy, commercial outcomes, day-to-day delivery, renewals, and expansion.
- Be operational on your own accounts – the CSM partners with you on the biggest clients, but the Client Partner is hands‑on with feeds, campaigns, training, and platform work where needed.
- Build strategic account plans tailored to client goals and execute them to drive platform adoption, spend growth, and Net Revenue Retention.
- Act as the senior point of contact for client stakeholders, including C‑level executives, positioning Hunch as a mission‑critical platform.
- Lead Quarterly Business Reviews, contract renewals, and commercial expansion conversations.
- Visit clients regularly in person – QBRs, key check‑ins, planning sessions – to deepen trust and grow the relationship beyond the platform.
- Represent Hunch externally at partner events with Meta, TikTok, Snap, Pinterest, and other platform partners – building Hunch's presence in the partner ecosystem and bringing learnings back to clients.
- Work in close partnership with Product – sharing client insights, flagging bugs and feature gaps, and acting as a trusted commercial voice in product conversations.
- Forecast monthly and quarterly revenue accurately for your portfolio, tracked through the team's weekly forecast rhythm.
- Collaborate with CSMs, Support, Design, and Sales to deliver a consistently high standard of client experience.
- Identify gaps in existing workflows and build repeatable processes to scale what's working, and fix what's not – both within the UK market and beyond.
What You’ll Bring
- 5+ years of experience in account management, client partnership, customer success, or commercial roles – ideally in SaaS, MarTech, AdTech, or digital advertising.
- Strong commercial instincts – renewals, expansion, negotiation, and forecasting.
- Hands‑on operational comfort – you are equally happy building a commercial plan and going deep on a feed setup or campaign QA.
- Deep understanding of performance marketing, paid social platforms (Meta, TikTok, Snap, Pinterest), and creative automation.
- Proven ability to manage complex accounts independently while growing revenue and Net Revenue Retention.
- Strong communication, negotiation, and presentation skills, with the ability to influence senior stakeholders and C‑level decision‑makers.
- Existing relationships – or the ability to build them quickly – with platform partners (Meta, TikTok, Snap, Pinterest).
- Genuine collaborator with Product teams – able to translate client needs into clear product feedback and act as a trusted internal voice.
- Willingness and ability to travel regularly for client visits, partner events, and Hunch onsite (domestic and international).
Preferred Qualifications
- Direct experience with Dynamic Product Ads (DPA) or Dynamic Creative Optimization (DCO) tools.
- Direct experience with creative automation solutions such as Smartly, Marpipe, StitcherAds/Kargo, or similar.
- Experience working with retail, ecommerce, travel, or performance agency clients.
- Prior early‑stage or scale‑up startup experience.
- Proficient understanding of incrementality and/or A/B testing.
Client Partner UK employer: Hunch
Hunch is an exceptional employer for the Client Partner UK role, offering a dynamic work culture that prioritises collaboration and innovation. Employees benefit from hands-on involvement with high-profile clients, opportunities for professional growth through strategic account management, and the chance to represent the company at major platform events. With a focus on nurturing relationships and driving commercial success, Hunch provides a rewarding environment for those looking to make a significant impact in the digital advertising space.
StudySmarter Expert Advice🤫
We think this is how you could land Client Partner UK
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✨Join Local Business Intelligence Meetups
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✨Engage with Online BI Communities
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We think you need these skills to ace Client Partner UK
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Hunch, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Hunch
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Hunch’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
