Lettings Manager – Cheltenham
Basic Salary: Up to £30,000 (DOE)
On-Target Earnings: Up to £50,000
Location: Cheltenham
Job Type: Full-time, Permanent
Overview
An excellent opportunity has arisen for an experienced Lettings Manager to join a well-established and highly regarded estate agency in Cheltenham. This role is ideally suited to a driven and commercially focused lettings professional with a strong background in generating new business, leading teams, and delivering results within a competitive market.
You will take full responsibility for the performance of the lettings department, leading from the front in winning instructions, driving revenue, and ensuring a consistently high standard of customer service.
Key Responsibilities
- Lead, manage and develop the Lettings team to achieve and exceed targets
- Conduct rental valuations and secure new instructions
- Drive business generation and increase market share
- Oversee the full lettings process from instruction through to move-in
- Maintain exceptional levels of customer service for landlords and tenants
- Monitor and improve team performance through regular meetings and 1-2-1s
- Provide ongoing training, coaching, and support to team members
- Ensure full compliance with all lettings legislation and company procedures
- Build and maintain strong relationships with landlords and key clients
- Manage departmental KPIs, reporting, and overall branch performance
Requirements
- Minimum 5 years’ experience within residential lettings, with time spent in a senior or management role
- Proven track record in winning new business and driving lettings revenue
- Previous team leadership or management experience
- Strong valuation and listing experience
- Excellent communication and negotiation skills
- Target-driven with a commercial mindset
- Highly organised with strong attention to detail
- Ability to motivate, develop and lead a team effectively
- Full UK driving licence (essential)
Working Hours
- Full-time, 5 days per week
- Saturdays required (with a day off in lieu)
What’s on Offer
- Competitive basic salary with realistic OTE up to £50,000
- Clear opportunity to lead and shape a successful lettings department
- Ongoing training and professional development
- Supportive and collaborative working environment
- Long-term career progression within a growing business
If you are an experienced Lettings professional ready to step into a leadership role or an established Manager looking for your next challenge, we would like to hear from you.
Apply now or get in touch for a confidential discussion.
