Compliance Coordinator

We are looking for someone to ensure compliance with both site and external requirements, including responsibilities such as conducting internal audits, managing site non-conformances, maintaining iAuditor compliance, supporting site validation projects, compiling site KPI information, meeting retailer and BRC standards and reviewing and investigating complaints.

Position type: Permanent Full-Time

Hours: 37.5

Shift Pattern: Monday - Friday, 0830 - 1630

Pay range: £32,000

Breaks: 30 minutes

Responsibilities:

• Be involved in audits for retailers (e.g. Tesco, Waitrose, M&S, BRC), ensuring all actions are closed with appropriate corrective and preventative measures.
• Manage and optimise the internal non‑conformance and audit systems via iAuditor, including data reporting, trend analysis, and the development of GMP and factory audit protocols.
• Conduct regular site audits to ensure ongoing compliance and drive continuous improvement.
• Conduct full GAP analyses against BRC standards and retailer codes of practice, ensuring timely implementation of any required changes.
• Maintain up‑to‑date audit documentation aligned with the latest customer and BRC standards.
• Lead TACCP and site security risk assessments, ensuring annual reviews and team relevance.
• Deliver training on the iAuditor system to relevant staff.
• Actively contribute to site improvement initiatives and KPI meetings, presenting relevant compliance and performance data.
• Generate and maintain site KPI dashboards, including QFSI reports for internal and customer use.
• Manage customer complaint investigations, ensuring cross‑functional involvement, action planning, and timely resolution.
• Support site‑specific projects and ensure SOPs are created or updated for new or modified equipment.
• Provide cover for the QA Manager during periods of absence.

Qualifications:

• Proven experience in internal auditing, ideally within a food manufacturing environment.
• Strong background in food production, with a minimum of Food Hygiene Level 2 certification.
• Solid understanding of Customer Codes of Practice (e.g. retailer requirements).
• Confident in working with external auditors, with the ability to manage expectations effectively.
• Excellent communication and interpersonal skills across all levels of the business.
• Competent in using computer systems and digital audit platforms (e.g. iAuditor).
• Highly organised and capable of working to strict deadlines in a fast‑paced environment.

Benefits:

• 25 days of annual leave plus bank holidays.
• Pension (4% Employer Contributions).
• Life Assurance Scheme at x4 basic salary.
• Health Care Cash Plan via Paycare (Dental, Optical, Chiropody, Professional Therapy, Counselling cover), and access to Paycare Perks for exclusive high street and retailer discounts.
• Holiday Purchase Salary Sacrifice Scheme – buy up to one extra week per year (subject to meeting minimum criteria).
• Cycle to Work Salary Sacrifice Scheme (subject to meeting minimum criteria).
• Electric Car Salary Sacrifice Scheme (subject to meeting minimum criteria).
• Family friendly policies including Maternity and Paternity leave above the statutory minimum.
• Annual engagement calendar covering an array of activities and educational events promoting diversity and inclusion.
• Opportunities to support local community with one day per year volunteering or fundraising, with company‑matched sponsorship.
• Company Wellbeing agenda including annual Wellbeing Week, Menopause Support Group and Mental Health First Aid programme.
• Access to staff shops with exclusive discounts.
• Monthly employee recognition scheme via the ‘Zertus Values Awards’.
• Recruitment Refer a Friend rewards.
• Training and Development Opportunities (Leadership courses, External qualifications, Professional memberships).
• Engagement with GroceryAid.

At Humdinger, we transform coco, nuts, seeds, fruit, and pulses into delectable snacks and chocolates for both our in‑house label and renowned branded ranges. With a robust and continually growing portfolio, we've earned compliments for our commitment to quality and continuous product innovation. Humdinger is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Your application will be reviewed as part of our selection process. If you’re shortlisted, a member of our Recruitment or HR team will contact you by phone or email (please check your junk mail). From there, if you advance, your application will be shared with the hiring manager for further review. If selected, you will be invited to an interview, which may be one or two stages and could include a factory tour. Please let us know if you require any special arrangements or adjustments to be made for your interview by speaking with the Talent Acquisition team at application stage.