At a Glance
- Tasks: Lead a vibrant team in delivering exceptional wine service and memorable guest experiences.
- Company: Join Humble Grape, a growing leader in the wine industry with a positive work culture.
- Benefits: Enjoy 50% staff discount, supplier trips, and annual events to celebrate your hard work.
- Other info: Be part of a sustainable ethos focused on organic and biodynamic wines.
- Why this job: Shape your role in a dynamic environment while sharing your passion for wine.
- Qualifications: Experience in hospitality and a love for wine; WSET qualifications are a bonus.
The predicted salary is between 22950 - 28050 £ per year.
Job Opportunity: Supervisor at Humble Grape, Smithfield
About Us
Humble Grape, established in 2009, is in an exciting phase of expansion, and we’re searching for a passionate, experienced Supervisor to join our team at Smithfield.
We are committed to developing our staff, providing a positive work environment, and becoming an industry leader known as a "best place to work." This is a unique opportunity to shape your role and grow with us.
The Role
This is a hands-on position in a vibrant bar/restaurant/shop setting.
You’ll need to bring energy, a love for wine, and a dedication to outstanding service.
Key responsibilities include
- Delivering exceptional wine knowledge and service.
- Understanding our guests’ needs to create memorable experiences.
- Thriving in a fast-paced environment while maintaining top-quality service.
- Handling customer complaints efficiently and professionally.
What We Offer
- 50% staff discount across all Humble Grape venues.
- Cycle to Work Scheme.
- Reward & Recognition Platform for outstanding performance.
- Supplier trips and wine tastings.
- Annual staff events.
- Generous referral bonus program.
What We’re Looking For
- Proven experience in a busy restaurant or bar.
- A passion for service excellence and a love for wine (WSET qualifications are a plus).
- Strong hosting and communication skills, with a positive and respectful approach to customers and colleagues.
- Proficient in English with excellent grooming and presentation.
- Legal right to work in the United Kingdom.
Our Ethos and Values
At Humble Grape, we believe in making wine approachable and inclusive for everyone.
We import most of our wines directly from small, independent vineyards, focusing on organic, biodynamic, and sustainably produced wines.
We are equally passionate about our food, prioritising seasonal, organic ingredients and a commitment to zero-waste.
Join us in sharing the stories behind our wines, celebrating winemakers, and delivering exceptional hospitality while contributing to environmental sustainability and fair trade practices.
- Humble Grape – Your World of Wine
- #J-18808-Ljbffr
Supervisor employer: Humble Grape
Humble Grape in Canary Wharf is an exceptional employer, offering a vibrant work culture that prioritises employee development and a passion for hospitality and wine. With a clear pathway to management, competitive salaries, and a supportive team environment, you'll find ample opportunities for personal and professional growth while being part of a company that truly values its staff.
