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- Tasks: Provide exceptional service, suggest wines, and create memorable dining experiences.
- Company: Join the award-winning Humble Grape wine bar and restaurant.
- Benefits: Earn £15-£17 per hour, plus tips and discounts on wines.
- Why this job: Be part of a vibrant team and enhance your wine knowledge.
- Qualifications: Experience in high-quality dining and a passion for customer service.
- Other info: Flexible hours with career growth opportunities as we expand.
The predicted salary is between 13 - 16 £ per hour.
£15 - £17 per hour, Monday - Friday
Humble Grape, an award-winning wine bar and restaurant, is seeking an experienced waiter to join our dynamic team in Bow Lane, City. If you have a keen eye for detail, a warm and welcoming demeanour, and a desire to be part of a vibrant and growing establishment, we want to hear from you.
About Us: Humble Grape is not just a wine bar; it’s an experience. We are dedicated to providing our guests with outstanding wines from small, independent vineyards around the world. Our curated selection of wines is complemented by a thoughtfully crafted menu that showcases seasonal and locally sourced ingredients. We take pride in creating an atmosphere where our guests can indulge in a memorable dining experience that reflects our passion for both wine and food.
Position: Experienced Waiter with Wine Knowledge
Key Responsibilities:
- Greet and seat guests in a courteous and friendly manner.
- Provide exceptional table service by taking orders, serving food, and suggesting wines from over 450 lines from 18 countries.
- Demonstrate a strong understanding of our wine offerings and assist guests in making informed wine choices.
- Maintain a clean and organised workspace, ensuring the dining area is tidy and set up appropriately.
- Collaborate with the kitchen and bar staff to ensure smooth service flow.
- Anticipate guests' needs and respond promptly to requests or concerns.
- Upsell wine options and promote special offerings to enhance the guest experience.
- Process payments accurately and efficiently.
Qualifications:
- Proven experience as a waiter in a high-quality dining establishment.
- Basic to intermediate knowledge of wines.
- Excellent communication and interpersonal skills.
- Impeccable grooming and presentation.
- Ability to thrive in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service skills with a genuine passion for creating memorable guest experiences.
- Flexible schedule, including availability on weekends and holidays.
- Candidates must be at least 18 years old.
What We Offer:
- Competitive salary with tips and service charge.
- Opportunity to work with a diverse and passionate team in a welcoming environment.
- Ongoing training and development in both wine knowledge and service skills. Weekly wine training from our WSET qualified Educator.
- Discounts on wines and dining experiences at Humble Grape.
- Career growth prospects as we expand and open new locations.
If you are a dedicated and knowledgeable waiter with a love for wine and a commitment to delivering exceptional service, we invite you to join the Humble Grape family. To apply, please submit your updated CV and a brief cover letter outlining your relevant experience and why you’re interested in joining our team.
Waiter in Stoke-on-Trent employer: Humble Grape
Contact Detail:
Humble Grape Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Chat with friends, family, or even your favourite local wine shop staff. You never know who might have a lead on a waiting position at a fab place like Humble Grape.
✨Tip Number 2
Show off your wine knowledge! When you get the chance to meet potential employers, drop some interesting facts about wines or share your favourite pairings. It’ll make you stand out as a passionate candidate.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Swing by Humble Grape, introduce yourself, and express your interest in joining their team. A friendly face can go a long way!
✨Tip Number 4
Keep your schedule flexible! Being available on weekends and holidays shows you're committed and ready to jump in when needed. Plus, it’s when the fun happens at places like Humble Grape!
We think you need these skills to ace Waiter in Stoke-on-Trent
Some tips for your application 🫡
Craft a Personalised Cover Letter: When applying, make sure to tailor your cover letter to us at Humble Grape. Highlight your experience as a waiter and your passion for wine. We love seeing how you connect with our values and what makes you excited about joining our team!
Show Off Your Wine Knowledge: Since we’re all about great wines, don’t shy away from showcasing your wine knowledge in your application. Mention any relevant experience or training you have, and let us know how you can help our guests make the perfect wine choices.
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to keep your CV and cover letter professional. Use clear language and check for any typos. We want to see your personality shine through, but also your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our amazing team and what we do!
How to prepare for a job interview at Humble Grape
✨Know Your Wines
Brush up on your wine knowledge before the interview. Familiarise yourself with the types of wines Humble Grape offers, especially those from small, independent vineyards. Being able to discuss specific wines and suggest pairings will show your passion and expertise.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional service in previous roles. Think about times when you went above and beyond for a guest or handled a difficult situation gracefully. This will demonstrate your commitment to creating memorable dining experiences.
✨Practice Your Greeting
Since greeting and seating guests is a key responsibility, practice a warm and welcoming introduction. Role-play with a friend or family member to ensure you come across as friendly and approachable, which is crucial in a vibrant restaurant environment.
✨Ask Insightful Questions
At the end of the interview, be ready to ask questions that show your interest in the role and the establishment. Inquire about the team dynamics, training opportunities, or how they curate their wine selection. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.