At a Glance
- Tasks: Support daily operations and lead the team to deliver exceptional guest experiences.
- Company: Join Humble Grape, a vibrant wine bar with a passion for hospitality.
- Benefits: Competitive salary, training support, staff discounts, and wellbeing initiatives.
- Other info: Clear development pathway towards senior management roles.
- Why this job: Grow your leadership skills in a fast-paced, dynamic environment.
- Qualifications: Previous supervisory experience and a genuine passion for hospitality.
The predicted salary is between 40000 - 50000 £ per year.
Humble Grape Liverpool Street is looking for a passionate and driven Assistant Manager to join our team and help deliver the exceptional guest experience we're known for. This isn't just an operational role, it's a genuine stepping stone. We're looking for someone with ambition who wants to grow, learn the business from the inside, and build a clear path towards senior management.
Located in the heart of the City, our Liverpool Street venues are fast-paced, high-energy environments where great hospitality, strong leadership and attention to detail really matter.
What You'll Be Doing
- Supporting the General Manager and AGM in delivering smooth, high-quality daily operations
- Taking the lead on the floor during busy services and stepping up when it counts
- Championing Humble Grape's standards across wine, food and guest experience
- Coaching and developing the team, setting the tone for culture, professionalism and performance
- Building strong relationships with our guests and creating memorable experiences
- Gaining hands-on exposure to P&L, team scheduling, stock management and site performance
- Helping drive commercial results while never compromising on quality or hospitality
- Being a consistent, trusted presence that your team can rely on
- Supporting the GM in identifying opportunities to improve the operation and grow the business
What We're Looking For
- Previous supervisory or Assistant Manager experience within a quality-focused hospitality venue
- A natural leader who leads by example and brings out the best in people
- Genuine passion for hospitality, wine and creating memorable guest experiences
- Ambition to progress within the business and take on greater responsibility
- Strong operational awareness and the ability to stay calm and decisive under pressure
- Excellent communication and people skills
- An interest in wine, WSET qualifications are a bonus, but not essential
- Full right to work in the UK
Why Humble Grape Liverpool Street?
- A clear development pathway towards Assistant General Manager and beyond
- Structured mentorship and support from an experienced General Manager
- The opportunity to take genuine ownership within a high-profile City location
- A fast-paced environment where no two services are the same
- A strong team culture with opportunities to learn, develop and progress
- A business that genuinely invests in its people and promotes from within
Perks & Benefits
- Competitive salary
- Training and development support, including WSET
- Staff discounts across all Humble Grape venues
- Cycle-to-Work scheme
- Supplier trips and annual staff events
- Free team meals
- Rewards & recognition platform
- Wellbeing initiatives
About Humble Grape
We're more than a wine bar. We're a movement built around sustainable, story-driven wine, zero-waste dining and a genuine belief that great hospitality starts with great people. Since 2009, we've built a business on passion, transparency and a love for the guest experience, and we're just getting started. Our Liverpool Street venues are at the heart of one of London's busiest areas, welcoming City workers, local regulars, visitors and wine lovers throughout the week. It's an exciting environment for someone who wants to develop their leadership skills and make a real impact.
Ready to Grow With Us?
If you're a hospitality leader ready to take on real responsibility, develop your skills and build towards your next step in management, we'd love to hear from you. Your next step starts here.
Salary 40k -50k
Assistant Manager at Liverpool Street in London employer: Humble Grape LTD
Humble Grape is an exceptional employer, offering a vibrant work culture that prioritises creativity and collaboration in the heart of Canary Wharf. With a focus on high-quality, seasonal cuisine, employees enjoy opportunities for professional growth and development while being part of a team that values great service and memorable dining experiences. The supportive environment and commitment to excellence make it a rewarding place to build a culinary career.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager at Liverpool Street in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Humble Grape LTD. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Humble Grape LTD
Don't be shy about reaching out to Humble Grape LTD directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager at Liverpool Street in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Humble Grape LTD and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Humble Grape LTD
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
