Housing Support Officer

Housing Support Officer

Full-Time 11000 - 16000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support vulnerable adults in achieving independence and finding secure accommodation.
  • Company: Westbourne House, a compassionate service dedicated to helping the homeless.
  • Benefits: Extensive training, pension scheme, health benefits, and family-friendly environment.
  • Why this job: Make a real difference in people's lives while developing essential skills.
  • Qualifications: Flexibility to work evenings and weekends; passion for helping others.
  • Other info: Opportunities for career progression and supportive team culture.

The predicted salary is between 11000 - 16000 £ per year.

We are currently recruiting for part-time (20 Hour) Housing Support Officers at Westbourne House in Hull. Hours vary across a rolling rota, evenings and weekends only.

Westbourne House is a Housing Related Support Service delivering support to vulnerable adults who have presented to the service as homeless. We seek to guide and work with them towards moving on into other more secure accommodation and achieving independence, through provision of a warm, safe place to stay, followed by a tailored support package to meet their individual needs.

Your role will be to provide housing related support, advice, and guidance to these individuals to learn and gain essential independent living skills, using local resources and community services to support individuals with their needs.

Salary: £13,104.00 per annum

Benefits:

  • Extensive specialised training programme including NVQ levels 2-5
  • Attractive pension scheme and annual leave entitlement
  • Membership to a private health scheme
  • Employee Assistance Programme providing confidential counselling support and free legal and health advice
  • Essential travel expenses
  • Company sick pay following completion of 2 years' service
  • Succession planning within the organisation so employees have opportunity to progress
  • Family friendly environment

How to apply:

You can apply online through our website www.humbercare.org.uk by clicking on the Careers at Humbercare tab. Alternatively telephone us on 01482 586633 or email us at info@humbercare.org.uk to request an application form or full job description. Please note only completed application forms will be considered for the role.

Closing date for applications: 12:00pm on Wednesday 10th of December 2025

Job Types: Part-time, Permanent

Application question(s): Are you able to work flexibly on a pre-arranged weekly rota?

Work authorisation: United Kingdom (required)

Work Location: In person

Housing Support Officer employer: Humbercare Ltd

Humbercare is an exceptional employer, offering a supportive and family-friendly work environment for Housing Support Officers at Westbourne House in Hull. With extensive training opportunities, including NVQ qualifications, and a comprehensive benefits package that includes a pension scheme and health support, employees are empowered to grow and thrive while making a meaningful impact in the lives of vulnerable adults seeking independence.
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Contact Detail:

Humbercare Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Support Officer

✨Tip Number 1

Get to know the company! Research Westbourne House and understand their mission. This will help you tailor your approach during interviews and show that you're genuinely interested in supporting vulnerable adults.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge in your application.

✨Tip Number 3

Practice makes perfect! Prepare for common interview questions related to housing support and independent living skills. Role-play with a friend to boost your confidence and refine your answers.

✨Tip Number 4

Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at Humbercare.

We think you need these skills to ace Housing Support Officer

Housing Support
Advice and Guidance
Independent Living Skills
Community Resource Utilisation
Vulnerability Awareness
Tailored Support Planning
Communication Skills
Flexibility
Empathy
Problem-Solving Skills
Teamwork
Time Management
Crisis Management

Some tips for your application 🫡

Read the Job Description Carefully: Before you start your application, make sure to read the job description thoroughly. We want to see that you understand the role of a Housing Support Officer and how your skills align with what we're looking for.

Tailor Your Application: Don’t just send a generic application! We love it when candidates personalise their applications to highlight relevant experience and skills. Show us how you can provide housing-related support and guidance to vulnerable adults.

Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward responses that get straight to the heart of your experience and qualifications.

Apply Through Our Website: Make sure to apply through our website at www.humbercare.org.uk. It’s the easiest way for us to receive your application, and we’ll be able to process it quickly. Don’t forget to submit a completed application form!

How to prepare for a job interview at Humbercare Ltd

✨Know Your Stuff

Make sure you understand the role of a Housing Support Officer inside out. Familiarise yourself with the specific needs of vulnerable adults and the support services available in your area. This will help you answer questions confidently and show that you're genuinely interested in making a difference.

✨Showcase Your Skills

Prepare examples from your past experiences that demonstrate your ability to provide support and guidance. Think about times when you've helped someone gain independence or navigated a challenging situation. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Ask Thoughtful Questions

Interviews are a two-way street! Prepare some insightful questions about the organisation's approach to supporting vulnerable adults or the training programme they offer. This shows that you're engaged and eager to learn more about how you can contribute.

✨Be Yourself

Authenticity goes a long way. Be honest about your motivations for wanting to work as a Housing Support Officer and how you connect with the mission of the organisation. Let your passion for helping others shine through during the interview.

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