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- Tasks: Support customers in achieving independent living and maintain housing properties.
- Company: Join Humbercare's Chrysalis service, dedicated to making a difference.
- Benefits: Extensive training, pension scheme, health support, and family-friendly environment.
- Why this job: Make a real impact in people's lives while developing your skills.
- Qualifications: Experience in social housing and understanding of welfare benefits.
- Other info: Opportunities for career progression and a supportive team culture.
The predicted salary is between 21000 - 29000 £ per year.
We are currently advertising for a full-time Housing Officer on our Chrysalis service. Please note this role occasionally includes on-call duties in addition to the core hours. Humbercare’s Chrysalis Housing provides accommodation and a low level of support.
Responsibilities
- To provide advice and support to all customers housed within Chrysalis’s Housing Property Portfolio.
- To engage with customers on a weekly basis to support individuals to secure, maintain and achieve independent living, and to design services that work for them and utilise resources within the local area to make a real, quality difference to people's lives.
- To ensure Chrysalis Housing properties are well presented and maintained by both our customers and Humbercare (in conjunction with the maintenance department).
Requirements
- A sound understanding of the social housing environment including emerging government policy, welfare benefits and housing entitlements.
- Experience of working in a social housing or similar environment along with knowledge of local statutory and voluntary agencies.
- Ability to deal with difficult situations with tact and diplomacy.
- Current full driving licence and access to transport is desired but not essential.
Benefits
- An extensive specialised training programme including NVQ levels 2-5.
- An attractive pension scheme and annual leave entitlement.
- Membership to a private health scheme.
- An Employee Assistance Programme providing confidential counselling support and free legal and health advice.
- Essential travel expenses.
- Company sick pay following completion of 2 years' service.
- Succession planning within the organisation so employees have opportunity to progress.
- A family friendly environment.
How to apply
You can apply online through our website www.humbercare.org.uk by clicking on the Careers at Humbercare tab. Alternatively, telephone us on 01482 586633 or email us at info@humbercare.org.uk to request an application form or full job description. Please note only completed application forms will be considered for the role.
Salary: £26,208 per annum
Closing date for applications: 12:00pm on Wednesday 18th February 2026.
Housing Officer employer: Humbercare Ltd
Contact Detail:
Humbercare Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Get to know the company! Research Humbercare and its Chrysalis service. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge when it comes to interviews.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to social housing and customer support. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining the Humbercare team.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see how your skills and experiences match what we're looking for in a Housing Officer. Highlight key points that resonate with you!
Tailor Your Application: Don’t just send a generic application! Make sure to tailor your CV and cover letter to reflect your understanding of the social housing environment and your relevant experience. Show us why you're the perfect fit for our Chrysalis service.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and fluff. Let your passion for helping others shine through without overcomplicating things!
Apply Through Our Website: Remember, the best way to apply is through our website! It’s super easy and ensures your application goes directly to us. Just click on the Careers at Humbercare tab and follow the prompts. We can’t wait to hear from you!
How to prepare for a job interview at Humbercare Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the social housing environment, including government policies and welfare benefits. This will show that you're not just interested in the role but also understand the context in which it operates.
✨Showcase Your Experience
Be ready to discuss your previous experience in social housing or similar environments. Think of specific examples where you've successfully dealt with difficult situations or supported individuals in achieving independent living.
✨Engage with the Role
During the interview, demonstrate your passion for helping others. Talk about how you would engage with customers weekly and design services tailored to their needs. This will highlight your commitment to making a real difference in their lives.
✨Ask Thoughtful Questions
Prepare some insightful questions about the Chrysalis service and its goals. This shows that you're genuinely interested in the position and want to understand how you can contribute to the team and the community.
