Housing Assistant (Nights) - Women's Service
We provide two specialist housing support services for women experiencing homelessness, both offering safe accommodation, personalised individual support, and 24-hour staffing.
One service supports women with more complex needs, including those experiencing entrenched rough sleeping and severe multiple disadvantage. It provides intensive, high-level support within single-occupancy accommodation with shared communal facilities. The second service supports women experiencing homelessness who require medium to high levels of support tailored to their individual circumstances.
Residents receive ongoing assistance to help them address the challenges contributing to their homelessness and work towards greater independence. Both services are staffed 24 hours a day, ensuring women have access to support and accommodation whenever it is needed.
Contract: Part time, 20hrs a week. Hours vary across a rolling rota and may include weekends.
Key Responsibilities
- To provide a programme of intensive housing management to service users referred into the HRS in accordance with housing benefit support exemption requirements.
- To provide effective housing management within a service that supports women with a range of complex needs and severe multiple disadvantages, helping to prevent or resolve homelessness, develop independent living skills, sustain tenancies, and successfully transition to long-term housing while leading fulfilling lives.
- To engage with service users on a weekly basis to support individuals to maintain and achieve independent living in the community.
- To provide a high-quality service, ensuring outstanding customer service and service delivery by acting as an ambassador for Humbercare and point of contact for customers. Engaging with service users to design services that work for them and utilising resources within the local area to make a real, quality difference to peoples' lives.
Essential Requirements
- Educated to Level 2 Diploma or equivalent.
- Experience of working in a social care or similar environment, preferably with women.
- Knowledge of Psychologically Informed Environments and Trauma Informed Care Principles and Practice.
- Knowledge of statutory and voluntary support agencies that specialise supporting women.
- Working knowledge of person-centred, strengths-based approaches to support and care planning.
- Experience of working with others to achieve successful outcomes.
- Excellent communication, interpersonal and problem-solving skills.
- Team working experience, working cooperatively with colleagues in complex, pressurised situations.
- Excellent organisational and time management skills and the ability to effectively manage a caseload.
Desirable Requirements
- Willing to work towards a recognised housing/care/support qualification.
Company: Humbercare Ltd Salary: from £15,318.16 a year, pro rata Hours: Part-time Location: Kingston upon Hull Working pattern: On-site Job type: Permanent
Closing date for applications: 12:00pm on Monday 24th August 2026
Proud member of the Disability Confident employer scheme
About Disability Confident
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Housing Assistant (Nights) - Women's Service employer: Humbercare Ltd
Humbercare Ltd is an excellent employer that values its staff by offering flexible working hours, allowing you to balance your personal commitments while contributing to a vital role in maintaining hygiene standards. With a supportive work culture and opportunities for professional growth, you will be part of a dedicated team that makes a real difference in the community. Join us in a rewarding environment where your efforts are recognised and appreciated.
