Employee Relations Coordinator

We are seeking to appoint a dedicated, highly skilled and experienced Employee Relations Coordinator to join our growing HR Department.

Key Responsibilities

• Policy Compliance: Support the Manager to ensure all organisational policies and actions align with legal, regulatory and compliance requirements, act as the lead for advising and coaching managers on the application and interpretation of HR policies and procedures.
• Conflict Resolution and Advisory: Act as the lead for all employee relations including investigating and resolving employees' complaints or grievances or mediating and facilitating discussions between employees and management to resolve conflict.
• Performance Management: Support the management of complex employee cases relating to disciplinary, sickness absence or capability, as well as assisting with welfare support, the creation of wellbeing plans, employee risk assessments, flexible working and redeployment where appropriate to assist in returning employees to work and reduce sickness absence across the organisation. Additionally, collaborate with managers to address performance related issues and develop improvement of performance plans.
• Employee Engagement and Wellbeing: Lead on the conducting of employee surveys, focus groups and exit interviews to gather employee feedback. In addition, this would involve monitoring employee morale and engagement levels by leading the provision of initiatives of wellbeing programmes and events. You would also act as the lead in delivery of welfare to employees by providing welfare check ins, having involvement in wellbeing plans and provision of support throughout long-term sickness absence.
• People-Centred Accreditations: Contribute to the continuous improvement of practices by building a culture that supports the organisations people-centred ethos. You would also work with leadership to integrate the principles of the organisation's accreditations into everyday practices.
• Collaboration and Stakeholder Management: Build and maintain strong relationships with all employees and line managers/department heads through provision of a professional, approachable, compassionate, impartial and fair presence.
• Functional Support & Administration: Provide administrative support for all aspects of employee relations such as assisting in the talent acquisition processes, delivering minute taking responsibilities, maintain accurate and up to date records, work in accordance with all relevant legislation and deliver any reasonable requests or tasks as directed by the Manager, Chief Executive Officer or Senior Management Team in a timely manner.
• General Responsibilities: Promote equality and diversity in service delivery, take responsibility and set an example for the health and safety of yourself and others, undertake bi-monthly supervisions and be committed to delivering a service that demonstrates value for money.

The Successful Candidate Must Have

• CIPD Level 3 or higher qualification.
• Experience of working in a HR department, ideally within the car, charitable or health sector.
• Experience of interpreting policies, procedures, and situations in order to identify pragmatic solutions and recommendations.
• Experience of dealing with matters confidentially and sensitively with a sound knowledge of General Data Protection Regulations.
• Experience with people-centred accreditations (e.g. Investors in People, Mindful Employer, etc.)
• Experience of advising and supporting managers on a range of employee relations matters to an appropriate conclusion.
• Up to date knowledge of employment legislation and best practice.

Desirable Requirements

• Experience of working within the charity sector.
• Strong analytical and interpretive and report writing skills.
• Ability to work independently, manage multiple tasks, and meet deadlines.
• Strong communication and interpersonal skills, with the ability to engage employees at all levels.
• Good IT skills and competent with Microsoft Suite and company/office based Human Resource platforms.

Salary £28,448.60 per annum

Benefits

• An extensive specialised training programme including NVQ levels 2-5
• An attractive pension scheme and annual leave entitlement
• Membership to a private health scheme
• An Employee Assistance Programme providing confidential counselling support and free legal and health advice
• Essential travel expenses
• Company sick pay following completion of 2 years' service
• Succession planning within the organisation so employees have opportunity to progress
• A family friendly environment

How to apply

You can apply online through our website https://www.humbercare.org.uk/career-opportunities-at-humbercare, or click 'Apply' on this advert. Alternatively telephone us on 01482 586633 or email us at info@humbercare.org.uk to request an application form or full job description. Please note only completed application forms will be considered for the role. Closing date for applications: 12:00pm on Friday 10th April 2026.