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- Tasks: Support and manage Service Users while ensuring property well-being through inspections and welfare checks.
- Company: Join a dedicated team focused on enhancing the lives of individuals in South Wales.
- Benefits: Enjoy 25 days annual leave, health membership, life cover, and a solid pension plan.
- Why this job: Make a real impact in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience as a Housing Officer or similar role; strong communication and problem-solving skills required.
- Other info: Must have a valid UK driving licence and pass necessary background checks.
The predicted salary is between 28000 - 32000 £ per year.
We are currently advertising for a full-time Housing Officer on our Chrysalis service.Please note this role occasionally includes on-call duties in addition to the core hours. Humbercares Chrysalis Housing provides accommodation and a low level of support. The main responsibilities include: To provide advice and support to all customers house within Chrysaliss Housing Property Portfolio To engage with customers on a weekly basis to support individuals to secure, maintain and achieve independent living, and to design services that work for them and utilising resources within the local area to make a real, quality difference to peoples\’ lives To ensure Chrysalis Housing properties are well presented and maintained by both our customers and Humbercare (in conjunction with the maintenance department) Requirements: A sound understanding of the social housing environment including emerging government policy, welfare benefits and housing entitlements Experience of working in a social housing or similar environment along with knowledge of local statutory and voluntary agencies. Ability to deal with difficult situations with tact and diplomacy Current full driving licence and access to transport is desired but not essential Benefits We offer: An extensive specialised training programme including NVQ levels 2-5 An attractive pension scheme and annual leave entitlement Membership to a private health scheme An Employee Assistance Programme providing confidential counselling support and free legal and health advice Essential travel expenses Company sick pay following completion of 2 years\’ service Succession planning within the organisation so employees have opportunity to progress A family friendly environment How to apply You can apply online using the application form on our website. Alternatively email or call us to request an application form or full job description. Please note only completed application forms will be considered for the role. Salary:£23,920 per annum Closing date for applications:12:00pm on Tuesday 4th February 2025. JBRP1_UKTJ
Housing Officer employer: Humbercare Limited
Contact Detail:
Humbercare Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarize yourself with the local services available in South Wales. Knowing where to signpost Service Users for healthcare, shops, and other essential services will demonstrate your proactive approach during interviews.
✨Tip Number 2
Highlight any previous experience you have with diverse cultures and backgrounds. This role requires empathy and adaptability, so sharing specific examples of how you've successfully worked with varied communities can set you apart.
✨Tip Number 3
Prepare to discuss your problem-solving skills in detail. Think of scenarios where you've had to manage a caseload or resolve conflicts, as this will show your ability to handle the responsibilities of a Housing Officer effectively.
✨Tip Number 4
Make sure you understand the importance of health and safety compliance in property management. Being able to articulate your knowledge of these standards will demonstrate your readiness for the role and commitment to the well-being of Service Users.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Housing Officer or in similar roles. Emphasize your skills in managing caseloads, conducting welfare checks, and maintaining properties.
Craft a Strong Cover Letter: Write a cover letter that showcases your empathy, adaptability, and problem-solving skills. Mention specific examples of how you've supported service users and managed properties effectively.
Highlight Relevant Qualifications: If you have any certifications or training related to housing management, be sure to include them. Also, mention your full UK driving licence and readiness for DBS and CTC checks.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Humbercare Limited
✨Show Your Empathy
As a Housing Officer, you'll be working closely with Service Users. Make sure to demonstrate your empathetic nature during the interview by sharing examples of how you've supported individuals in challenging situations.
✨Highlight Your Problem-Solving Skills
Prepare to discuss specific instances where you've successfully resolved issues related to housing or service management. This will showcase your ability to handle the responsibilities of the role effectively.
✨Demonstrate Cultural Awareness
Given the diverse backgrounds of Service Users, it's important to show that you understand and respect different cultures. Share experiences that highlight your adaptability and sensitivity to various cultural contexts.
✨Be Prepared for Practical Questions
Expect questions about property management and health and safety compliance. Brush up on relevant regulations and be ready to discuss how you would conduct inspections and manage maintenance tasks.
