Housing Officer

Housing Officer

Hull Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support customers in finding and maintaining their housing while providing essential advice.
  • Company: Join Humbercares, a dedicated service focused on providing quality housing solutions.
  • Benefits: Enjoy a full-time position with potential for flexible hours and meaningful community impact.
  • Why this job: Make a difference in people's lives while gaining valuable experience in housing support.
  • Qualifications: No specific qualifications required; just a passion for helping others and good communication skills.
  • Other info: Be prepared for occasional on-call duties to ensure customer support.

The predicted salary is between 28800 - 43200 £ per year.

We are currently advertising for a full-time Housing Officer on our Chrysalis service.Please note this role occasionally includes on-call duties in addition to the core hours.

Humbercares Chrysalis Housing provides accommodation and a low level of support.

The main responsibilities include:

  • To provide advice and support to all customers house within Chrysaliss Housing Property Portfolio
  • To engage with…

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Housing Officer employer: Humbercare Limited

At Humbercares, we pride ourselves on being an exceptional employer, offering a supportive work culture that values collaboration and community engagement. As a Housing Officer, you will benefit from comprehensive training and development opportunities, ensuring your professional growth while making a meaningful impact in the lives of our customers. Our commitment to employee well-being is reflected in our flexible working arrangements and the chance to be part of a dedicated team that truly cares about providing quality housing support.
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Contact Detail:

Humbercare Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Officer

✨Tip Number 1

Familiarize yourself with the specific needs of the Chrysalis service. Understanding the unique challenges and support requirements of the customers will help you demonstrate your suitability for the role during the interview.

✨Tip Number 2

Highlight any previous experience in housing or support services. Be prepared to discuss how your past roles have equipped you with the skills necessary to provide effective advice and support to customers.

✨Tip Number 3

Showcase your communication skills. As a Housing Officer, you'll need to engage with a diverse range of individuals, so be ready to share examples of how you've successfully communicated and built rapport in previous positions.

✨Tip Number 4

Be prepared to discuss your approach to on-call duties. Since this role includes occasional on-call responsibilities, think about how you would handle urgent situations and provide support outside of regular hours.

We think you need these skills to ace Housing Officer

Customer Service Skills
Communication Skills
Problem-Solving Skills
Empathy and Compassion
Conflict Resolution
Organizational Skills
Knowledge of Housing Regulations
Ability to Work Independently
Team Collaboration
Time Management
Attention to Detail
On-Call Availability
Adaptability
Report Writing Skills

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Housing Officer position. Understand the responsibilities and the specific requirements of the role, especially the on-call duties.

Tailor Your CV: Customize your CV to highlight relevant experience in housing support or customer service. Emphasize any previous roles where you provided advice and support to clients.

Craft a Strong Cover Letter: Write a cover letter that reflects your passion for supporting customers in housing. Mention specific examples of how you've successfully engaged with clients in the past.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are clear and professional.

How to prepare for a job interview at Humbercare Limited

✨Understand the Role

Make sure you have a clear understanding of the responsibilities of a Housing Officer. Familiarize yourself with the Chrysalis service and how it operates, as well as the specific needs of the customers you will be supporting.

✨Prepare for On-Call Scenarios

Since the role includes on-call duties, think about potential scenarios you might face during these times. Be ready to discuss how you would handle emergencies or urgent situations while providing support to customers.

✨Showcase Your Communication Skills

As a Housing Officer, effective communication is key. Prepare examples of how you've successfully engaged with customers in the past, and be ready to demonstrate your ability to provide clear advice and support.

✨Research the Company Culture

Understanding the values and culture of the organization is crucial. Look into Humbercares and their approach to housing support, and be prepared to discuss how your personal values align with theirs.

Housing Officer
Humbercare Limited
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