Senior Administration Assistant

Senior Administration Assistant

Full-Time 28800 - 43200 € / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Senior Administrator, providing essential support to our clinical teams.
  • Company: We're an award-winning health and social care Trust in Hull, East and North Yorkshire.
  • Benefits: Enjoy flexible work arrangements, enhanced leave, and comprehensive health and wellbeing support.
  • Other info: We celebrate diversity and welcome applications from all backgrounds.
  • Why this job: Be part of a dynamic team making a real impact in mental health services.
  • Qualifications: Previous clerical experience and strong communication skills are essential.

The predicted salary is between 28800 - 43200 € per year.

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HTFT would not be able to issue a Certificate of Sponsorship for this role

Are you looking for a career opportunity that provides new skills, knowledge and experiences? An opportunity has arisen for an experienced, enthusiastic and highly motivated individual to join Hull Core CAMHS Admin team. The role includes secretarial support to Consultant Psychiatrists and administration support to the wider team.

Candidates must be organised and able to work to tight deadlines, whilst maintaining accuracy and attention to detail. Excellent communication skills and a friendly, approachable nature are essential for this role, especially during telephone contact with patients, staff and the general public.

Main duties of the job

The main duties of the role includes providing medical secretarial support to Consultant Psychiatrists and administrative support across Core CAMHS as directed by the Admin Team Lead.

As part of the role, you will be required to process referrals on our electronic patient record systems (System one). You will utilise Outlook calendar to arrange appointments & scheduling and monitor inboxes and the ordering of equipment and materials when required.

You will also be responsible for supervising and training less experienced staff.

The post holder will work as an essential member of the Core CAMHS admin team and support in delivering an effective, efficient, responsive and high-quality service.

  • To provide administrative support to clinical teams / Consultant Psychiatrists / Clinical & Service Managers and support services team within standard administrative procedures and contribute to the planning and development of the service.
  • Develop, implement and improve office policies and procedures.
  • To induct and mentor/supervise less experienced staff, overseeing and delegating tasks as required.
  • To co‑ordinate the work of clinicians.

About us

We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website

We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.

We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you’ll need to get you started.

We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.

We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.

From city to countryside, market towns to moors you’ll find a place to call home including some of the most affordable places to live in the UK.

Find out more and search live jobs.

Job responsibilities

For further information with regard to this vacancy please see the attached Job Description and Person Specification.

Person Specification

Qualifications and Knowledge

  • Advanced keyboard skills: RSA/OCR III or equivalent/Advanced ECDL
  • 3 or more GCSE/O levels which must include English and Maths
  • 'A' Level/BTEC Diploma/NVQ3 Business Administration/Customer Service or equivalent experiential learning
  • Knowledge of a range of work procedures and practices.
  • Medical Terminology
  • Literacy and numeracy Level 2

Experience

  • Demonstrable experience of practice and procedures relevant to the area of work
  • Knowledge and experience of IT systems e.g. Lorenzo, ESR, health roster, oracle
  • Experience of Audio
  • Maintaining the quality and integrity of data in Trust IT systeems

Skills and Competencies

  • Able to plan and prioritise effectively.
  • A team player
  • Ability to motivate others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a yearper annum pro rata

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Senior Administration Assistant employer: Humber Teaching NHS Foundation Trust

Mill View Court is an award-winning health and social care Trust that prioritises staff development and well-being, offering a supportive work environment where employees are valued and encouraged to grow. With a commitment to work-life balance and flexible working arrangements, we provide a unique range of benefits, including an enhanced leave package and health support, making it an excellent place for those seeking meaningful employment in the healthcare sector. Our location offers a blend of urban and rural living, ensuring a welcoming community for all.

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Contact Detail:

Humber Teaching NHS Foundation Trust Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Administration Assistant

Tip Number 1

Familiarise yourself with the specific administrative tools and software commonly used in healthcare settings. Being well-versed in these systems can give you a significant edge during interviews.

Tip Number 2

Network with current or former employees of the organisation. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.

Tip Number 3

Demonstrate your understanding of the Adult Mental Health Service by researching recent developments or initiatives within the Trust. This shows your genuine interest and commitment to the role.

Tip Number 4

Prepare for potential scenario-based questions that may arise during the interview. Think about how you would handle specific administrative challenges in a healthcare environment to showcase your problem-solving skills.

We think you need these skills to ace Senior Administration Assistant

Strong organisational skills
Excellent communication skills
Proficient in Microsoft Office Suite
Minute taking and transcription
Ability to prioritise workload
Attention to detail
Experience in administrative support

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant clerical experience and administrative skills. Emphasise your ability to communicate effectively and organise workloads, as these are key requirements for the role.

Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the position and the organisation. Mention specific examples of how your previous experience aligns with the responsibilities outlined in the job description.

Highlight Teamwork and Flexibility:In your application, emphasise your ability to work within a team and your flexibility in adapting to different tasks. This is crucial for the Senior Administration Assistant role, as it involves supporting various clinical teams.

Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for an administrative position.

How to prepare for a job interview at Humber Teaching NHS Foundation Trust

Showcase Your Organisational Skills

As a Senior Administration Assistant, you'll need to demonstrate your ability to organise and prioritise tasks effectively. Be prepared to discuss specific examples from your previous roles where you successfully managed multiple responsibilities or streamlined processes.

Communicate Clearly and Confidently

Good communication skills are essential for this role. During the interview, practice articulating your thoughts clearly and confidently. Consider preparing answers to common questions about teamwork and how you've handled communication challenges in the past.

Familiarise Yourself with the Organisation

Research Mill View Court and its services before the interview. Understanding their mission, values, and recent developments will help you tailor your responses and show genuine interest in the role and the organisation.

Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of situations where you had to handle difficult administrative tasks or resolve conflicts, and be ready to explain your thought process and outcomes.