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- Tasks: Provide exceptional customer service and manage inquiries in a fast-paced environment.
- Company: Regional infrastructure operator committed to health and safety.
- Benefits: Flexible part-time hours with a focus on inclusivity and support.
- Why this job: Join a team that values your contributions and fosters a positive workplace culture.
- Qualifications: Experience in customer service, strong telephone handling, and IT skills.
- Other info: Perfect for students seeking part-time work while gaining valuable experience.
The predicted salary is between 10 - 13 £ per hour.
A regional infrastructure operator is seeking a Customer Services Advisor to work 19 hours per week in a part-time capacity. The role involves providing exceptional service, managing customer inquiries, and handling toll processing tasks.
Successful candidates will have experience in a fast-paced customer service office, with essential telephone handling and IT skills. This opportunity is grounded in a commitment to health and safety, focusing on fostering an inclusive workplace.
Applicants should send their CV to the specified email by the closing date.
Part-Time Customer Services Advisor (19h/Week) – Tolling & Payments in Hessle employer: Humber Bridge Board
Contact Detail:
Humber Bridge Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Services Advisor (19h/Week) – Tolling & Payments in Hessle
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent projects. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your telephone skills! Since this role involves handling customer inquiries over the phone, try role-playing with a friend or family member. This will help you feel more confident and prepared for those tricky questions.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and the role. They might even give you tips on how to stand out during the interview process.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join our team as a Customer Services Advisor.
We think you need these skills to ace Part-Time Customer Services Advisor (19h/Week) – Tolling & Payments in Hessle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service, especially in fast-paced environments. We want to see how your skills match the role, so don’t be shy about showcasing your telephone handling and IT abilities!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Services Advisor role. Share specific examples of how you've provided exceptional service in the past – we love a good story!
Follow the Application Instructions: When applying, make sure to send your CV to the specified email by the closing date. We appreciate attention to detail, so double-check that you’ve included everything we need to see your amazing qualifications!
Show Your Enthusiasm: Let your passion for customer service come through in your application. We’re looking for candidates who are excited about the role and committed to fostering an inclusive workplace. A little enthusiasm goes a long way!
How to prepare for a job interview at Humber Bridge Board
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities of a Customer Services Advisor, especially around toll processing and managing customer inquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you handled difficult inquiries or provided exceptional service. Be ready to discuss how you can bring those skills to the table in this part-time role.
✨Practice Telephone Handling Scenarios
Since telephone handling is essential for this position, consider practising common customer service scenarios over the phone. You could role-play with a friend or family member to get comfortable with responding to inquiries and resolving issues efficiently.
✨Emphasise Your Commitment to Inclusivity
Given the company's focus on fostering an inclusive workplace, be prepared to discuss how you value diversity and inclusion in your work environment. Share any relevant experiences that highlight your commitment to creating a welcoming atmosphere for all customers and colleagues.
