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- Tasks: Provide essential admin support and be the first point of contact for our team.
- Company: Join NHS Humber and North Yorkshire, a key player in healthcare services.
- Benefits: Enjoy a Monday to Friday schedule with full training and peer support.
- Why this job: Make a real difference in patient care while developing your skills in a supportive environment.
- Qualifications: Exceptional administration skills and the ability to multitask effectively.
- Other info: Be part of a dynamic team with opportunities for career growth.
The predicted salary is between 30000 - 42000 £ per year.
Role Overview
Monday-Friday, no shifts, no weekends or bank holiday working.
Full training, peer support and supportive management.
The post holder will often be required to work using their own initiative and unsupervised within defined policies and procedures and is expected to respond to day to day issues that arise and seek management support as required; organising and prioritising own workload to set deadlines.
This is an exciting opportunity to work within a strong and supportive team and to undertake a key role in successfully delivering important patient focused care services for NHS Humber and North Yorkshire integrated care board.
This is a varied role, working in a busy team, which requires someone with exceptional administration skills who can multi‑task effectively to provide comprehensive and efficient support to colleagues, service providers and with the Local Authority, Working under the instruction of the line manager to develop an understanding of the service area and job role, the post holder will be responsible for providing efficient and effective administrative support for the CHC which will involve:
- Acting as the first point of contact for the organisation, receiving, responding to and effectively sign‑posting incoming calls within the organisation;
- Accurate recording in clinical and administrative electronic records used within the CHC Team;
- Consistently delivering a customer focused service; endeavouring to meet the needs of those accessing the CHC team in a timely manner, achieving stated deadlines;
- Providing secretarial and administrative services to the specific CHC teams as tasked, which will include support for members of the public accessing the CHC team, other professionals and service users; Develop a broad understanding of CHC process and programmes of work;
- Responsible for organising meetings as required
Background
NHS Humber and North Yorkshire Integrated Care Board (ICB) is responsible for planning and arranging the provision of NHS services to meet the diverse health needs of a population of 1.7 million people. Our area reaches over 1,500 square miles and includes the cities of Hull and York and the large rural areas across East Yorkshire, North Yorkshire and Northern Lincolnshire. The ICB is part of the Humber and North Yorkshire Health and Care Partnership, one of 42 Integrated Care Systems (ICS) across England to meet health and care needs, coordinate services and plan in a way that improves population health and reduces inequality between groups. The Health and Care Partnership comprises of NHS organisations, local councils, health and care providers and voluntary, community and social enterprise (VCSE) organisations.
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CHC Administrator employer: Humber and North Yorkshire Integrated Care Board (857)
Contact Detail:
Humber and North Yorkshire Integrated Care Board (857) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CHC Administrator
✨Tip Number 1
Get to know the company! Research NHS Humber and North Yorkshire ICB and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a CHC Administrator, you'll be the first point of contact. Role-play common scenarios with friends or family to boost your confidence in handling calls and inquiries effectively.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to prioritise and meet deadlines, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining our supportive team at NHS Humber and North Yorkshire ICB.
We think you need these skills to ace CHC Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your exceptional administration skills and experience. We want to see how you can multi-task effectively and provide that customer-focused service we value.
Showcase Your Initiative: Since the role requires working unsupervised, it’s important to demonstrate your ability to take initiative. Share examples from your past where you’ve successfully managed your workload and resolved issues independently.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and structure your information logically so we can easily see how you meet the job requirements.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity within our supportive team.
How to prepare for a job interview at Humber and North Yorkshire Integrated Care Board (857)
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the CHC Administrator role. Familiarise yourself with the responsibilities listed in the job description, especially around administration and customer service. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Multi-Tasking Skills
Since this role requires exceptional administration skills and the ability to multi-task, prepare examples from your past experiences where you've successfully managed multiple tasks. Be ready to discuss how you prioritised your workload and met deadlines, as this will highlight your organisational abilities.
✨Demonstrate Customer Focus
As a CHC Administrator, delivering a customer-focused service is key. Think of specific instances where you've gone above and beyond to meet someone's needs, whether in a previous job or in a volunteer role. This will illustrate your commitment to providing excellent support to colleagues and service users.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.