At a Glance
- Tasks: Manage supply chain logistics and build strong relationships with 3PL partners.
- Company: Join a fast-growing global wellness brand focused on hydration.
- Benefits: Enjoy premium healthcare, wellness perks, and generous leave policies.
- Other info: Opportunity to shape processes and grow with the company.
- Why this job: Be part of a dynamic team and make a real impact from day one.
- Qualifications: 5+ years in logistics or warehouse operations, with strong negotiation skills.
The predicted salary is between 45000 - 55000 £ per year.
About Us
Founded in Dubai only 4 short years ago, and we're already growing internationally.
Humantra is a global wellness brand on a mission to help people achieve optimal hydration and unlock their best daily performance.
We believe hydration is the most overlooked foundation of health, energy, and mental clarity.
Our electrolyte solutions are designed to support modern lifestyles — whether that's training, travelling, working, or simply getting through a busy day.
The Opportunity
As we scale internationally, building a fast, reliable, and cost-efficient supply chain is critical to our success.
Reporting into the Head of Customer Operations, the Supply & Logistics Manager owns Humantra’s warehouse and logistics function end-to-end working closely with Procurement, Stock Planning, and Demand Planning to manage our 3PL and carrier partners and drive performance across cost, service, and quality.
From the moment stock lands at our 3PL partners’ warehouses, it’s yours: goods-in, putaway, inventory accuracy, picking, dispatch, and returns.
We don’t run our own warehouses yet, so you’ll live and die by the strength of your partner relationships holding our global 3PLs and carriers to a standard that keeps pace with the business.
This is not your typical logistics role.
Early on it’s deliberately hands-on and you’ll be deep in the day-to-day, from order placement and paperwork to managing warehouse and carrier partners, building the operational foundations that don’t yet exist.
As the function grows, you’ll design the scalable processes, systems, and team to support rapid growth and expansion into new markets, evolving the role from hands-on to strategic over time.
Truly, no two days will be the same. If you want to build a supply chain from the ground up and grow right alongside it, this is the role for you.
- What you'll own
- 3PL & Carrier Relationship Management
- Own relationships with fulfilment 3PLs and carriers across all markets, managing performance end-to-end
- Negotiate rates, SLAs, and commercial terms that drive cost efficiency and service quality
- Run regular business reviews, holding partners accountable to KPIs and pushing continuous improvement
- Identify and onboard new 3PL and carrier partners to support market entry or de-risk service
- Warehouse & Fulfilment Performance
- Own goods-in and putaway across all outsourced warehouses, ensuring capacity to receive inbound shipments coordinated by Stock Planning
- Own stock accuracy, picking accuracy, and stock-build accuracy, partnering with 3PLs to close gaps
- Monitor and improve OTIF performance across both D2C and B2B channels
- Partner with Customer Service to resolve delivery and fulfilment complaints, closing the loop with 3PL partners
- Own dispatch performance - orders leaving the warehouse on time and in full
- Scalable Processes & New Market Enablement
- Own order placement and fulfilment paperwork in the short term, evolving it into a scalable, largely self-running process as the function grows
- Design and build long-term warehouse and logistics processes that support rapid growth
- Create playbooks and SOPs that make standing up fulfilment in new markets straightforward
- Lead 3PL and carrier onboarding for new market launches, from selection through go-live
- Build the team and processes needed as order volume and market count grow
- Returns, Peak Readiness & Continuous Improvement
- Own returns and reverse logistics across all 3PLs, working with Customer Experience to spot return trends, run root-cause analysis, and reduce future returns
- Lead peak-season readiness across all markets, reviewing regularly with hauliers, suppliers, and 3PLs so service never slips during high-volume periods
- Continuously find opportunities to improve through automation and technology, keeping us ahead of industry advances
- Cost, Compliance & Reporting
- Manage day-to-day adherence to the warehouse & logistics budget, making decisions with clear awareness of financial impact (budget ownership sits with the Head of Customer Operations)
- Track and improve cost per order and freight efficiency, finding ways to reduce cost and protect gross margin
- Success Metrics
- OTIF and dispatch targets consistently hit across D2C and B2B
- High stock, picking, and stock-build accuracy across all 3PL partners
- Cost per order and freight costs trending down, with gross margin protected
- Healthy inventory - days of stock on target, aged/obsolete stock minimised
- New-market fulfilment stood up smoothly and on time
- Peak seasons delivered with no material impact to service
Skills & behaviours
- Required
- 5+ years’ experience in warehouse operations, logistics, or 3PL/carrier management
- Experience managing outsourced 3PL/carrier relationships within a consumer goods environment
- Experience within a D2C / subscription e-commerce business - the operational cadence and challenges differ from traditional retail or B2B alone
- Experience in high-growth, fast-paced environments
- Strong vendor negotiation and relationship management skills
- Commercially minded, with a sharp sense of cost and gross-margin impact in day-to-day decisions
- Comfortable in the day-to-day detail today while building toward process and strategy ownership tomorrow
- Analytical and solutions-oriented, with strong problem-solving skills
- Ownership mindset - happy to be the first warehouse & logistics hire and build the function from the ground up
- Thrives in a fast-paced scale-up environment
- Nice to Have
- Wellness / supplements sector experience
- Experience launching fulfilment operations in new international markets
- Experience working in an omnichannel business (D2C and B2B/retail)
Why Join Humantra?
Joining Humantra means real ownership and impact from day one. It's that simple.
In every role you'll work closely with our lean, high-performing team that values impact, pace, and collaboration.
We're looking for those who never settle for the status-quo to help build the engine to power our next stage of growth.
- Our Hu MANTRA's
- Impact over Ego
- Togetherness
- Radical Ownership
- Proper Conversations
- Wired for Growth
Benefits
- Premium Private Healthcare Insurance
- Monthly wellness perk (gym, supplements, etc.)
• 25 days annual leave + your birthday off!
- 1 Week 'Work from Anywhere' per year
• Plus more!
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Supply & Logistics Manager employer: Humantra
At Humantra, we pride ourselves on fostering a dynamic and inclusive work culture that encourages creativity and collaboration. As an Integrated Senior Designer, you'll have the opportunity to work on diverse projects in both print and digital mediums, with ample room for professional growth and development. Our hybrid work model allows for flexibility while being part of a passionate team dedicated to delivering high-quality, impactful design.
StudySmarter Expert Advice🤫
We think this is how you could land Supply & Logistics Manager
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at Humantra, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of Supply & Logistics Manager.
We think you need these skills to ace Supply & Logistics Manager
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at Humantra. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research Humantra and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at Humantra
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at Humantra.
✨Research Specific Challenges Faced by Humantra
Look into any unique supply chain challenges Humantra might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!
