Humantra is seeking an in-house Customer Support specialist to manage a queue of queries across email and live chat, ensuring timely resolutions and high customer satisfaction. You’ll work with our partner teams, QA process, and social channels to uphold the premium Humantra CX as we scale.
You’ll own cases end-to-end, provide feedback for agents, and help evolve our AI tools and knowledge base while thriving in a lean, fast-paced, multi-market environment.
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Senior Global CX Specialist employer: Humantra
At Humantra, we pride ourselves on being an exceptional employer that fosters a culture of collaboration, impact, and growth. As a rapidly scaling global wellness brand based in Dubai, we offer our employees meaningful opportunities to shape the future of hydration solutions while enjoying benefits like a monthly wellness perk, generous leave policies, and a commitment to personal and professional development. Join us to be part of a high-performing team where your contributions truly matter and where you can thrive in an environment designed for success.
