Humantra is seeking a customer support professional to manage a multi-channel queue across email and live chat, delivering high-quality responses and timely resolutions. You will own cases end to end, coordinate with QA and finance, and help elevate our brand through thoughtful, customer-first interactions.
You will join a small, ambitious team, scale with us, and report into the Customer Support Team Lead. Premium benefits and a flexible, multi-market role await.
Senior CX Specialist - Multichannel Support & Growth employer: Humantra Ltd
At Humantra, we pride ourselves on being a dynamic and rapidly growing global wellness brand based in Dubai, offering our employees the chance to make a significant impact from day one. Our collaborative work culture fosters innovation and personal growth, supported by comprehensive benefits such as premium private healthcare, generous annual leave, and wellness perks. Join us in redefining hydration and health while enjoying the unique opportunity to thrive in a fast-paced environment that values radical ownership and teamwork.