IT Office Support Engineer — Shape IT for a Robotics Lab

IT Office Support Engineer — Shape IT for a Robotics Lab

Full-Time 24750 - 30250 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Be the tech hero in our robotics lab, ensuring smooth IT operations for engineers and operators.
  • Company: Join Humanoid, a cutting-edge robotics company based in Boston.
  • Benefits: Enjoy competitive pay, flexible hours, and a chance to work with innovative technology.
  • Other info: Great opportunity for growth in a fast-paced, tech-driven workplace.
  • Why this job: Make a real difference in a dynamic environment while supporting groundbreaking robotics projects.
  • Qualifications: Experience with Windows, macOS, Linux, and strong problem-solving skills.

The predicted salary is between 24750 - 30250 £ per year.

Humanoid in Boston is seeking an IT Office Support Engineer to be the primary IT presence in the office and lab, ensuring a fast, reliable, and user‑friendly technology experience for engineers and operators.

You will lead endpoint enrollment across Windows, macOS and Linux, rollout JumpCloud MDM, manage hardware assets in Jira Assets, and support conferencing and AV systems in Google Meet, Zoom Rooms, and Teams.

IT Office Support Engineer — Shape IT for a Robotics Lab employer: Humanoid

Humanoid is an exceptional employer located in the vibrant city of London, offering a dynamic work culture that fosters innovation and collaboration. With a strong commitment to employee growth, we provide ample opportunities for professional development and advancement within the rapidly evolving field of robotics and AI. Our focus on delivering cutting-edge technology ensures that you will be part of a team that is not only shaping the future of industrial applications but also making a meaningful impact in the industry.

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Contact Details:

Humanoid Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Office Support Engineer — Shape IT for a Robotics Lab

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Humanoid values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Humanoid might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Humanoid!

Direct Apply to Humanoid

Let's not forget to apply directly through the Humanoid website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace IT Office Support Engineer — Shape IT for a Robotics Lab

Windows
macOS
Linux
JumpCloud MDM
Jira Assets
Google Meet
Zoom Rooms

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Humanoid.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Humanoid. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Humanoid

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.