Business Systems Analyst{IT (Permanent) in London

About AnthropicAnthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.About the roleAs a Business Systems Analyst on Anthropic's BizTech team, you'll play a crucial role in bridging the gap between business needs and technical solutions. You'll translate complex business requirements into technical specifications and architectural decisions, ensuring engineering teams build solutions that scale with our rapid growth. You'll work closely with stakeholders across the organization to understand their requirements, configure systems, and ensure our business technology ecosystem operates efficiently and effectively. You'll be responsible for analyzing business processes, gathering requirements, and translating them into technical solutions. As we continue to scale rapidly, you'll help ensure our systems and processes evolve to meet the growing demands of our organization while maintaining the high standards of efficiency and reliability that Anthropic requires.ResponsibilitiesDrive end-to-end delivery of technical projects from conception through launchConfigure and customize business systems to meet specific organizational needs, including user permissions, workflows, and integrationsManage technical vendor evaluation for business applications, including contract negotiations, service level agreements, and ongoing vendor performance assessmentCreate and maintain comprehensive system documentation, including process flows, user guides, configuration specifications, and technical documentationLead knowledge management initiatives to ensure institutional knowledge is captured, organized, and accessible to all team membersOwn technical risk assessment and mitigation strategiesAnalyze current business processes and identify opportunities for automation and optimizationAct as a liaison between technical teams and business users, translating complex technical concepts into user-friendly languageConduct system testing, validation, and user acceptance testing for new implementations and updatesProvide ongoing support and training to end-users across the organizationMonitor system performance and usage metrics to identify areas for improvementCollaborate with cross-functional teams to ensure business systems integrate seamlessly with other platformsStay current with emerging technologies and industry best practices in business systems managementYou may be a good fit if you:Have 5+ years of experience as a Business Systems Analyst or similar role in a technology-focused environmentPossess strong analytical and problem-solving skills with the ability to break down complex business processesHave experience with systems configuration and customization across various business applicationsAre skilled at requirements gathering and translating business needs into technical specificationsExcel at documentation creation and maintenance, with exceptional attention to detailHave experience managing vendor relationships and evaluating technology solutionsAre an effective communicator who can bridge the gap between technical and non-technical stakeholdersThrive in a fast-paced environment with changing priorities and requirementsHave experience with API integrations and iPaaS solutionsHave a passion for process improvement and automationAre proactive and self-directed with the ability to manage multiple projects simultaneouslyCare about the societal impacts of your work and are excited about contributing to AI safetyStrong candidates may also:Have experience with enterprise level business systemsHave knowledge of database management and SQLHave experience with project management methodologies (Agile, Scrum, etc.)Have certifications in relevant business systems or project managementHave experience with business intelligence and reporting toolsHave worked in high-growth startup environmentsHave knowledge of ITIL or other IT service management frameworksHave experience implementing knowledge management systems or intranetsDeadline to apply: None. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.Bachelor’s degree or an equivalent combination of education, training, and/or experienceRequired field of study: A field relevant to the role as demonstrated through coursework, training, or professional experienceMinimum years of experience: Years of experience required will correlate with the internal job level requirements for the positionLocation-based hybrid policy: Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.We think AI systems like the ones we're building have enormous social and ethical implications. How we're differentWe believe that the highest-impact AI research will be big science. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.