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- Tasks: Support individuals in crisis to improve their mental health and well-being.
- Company: Join Waythrough, a leading mental health charity making a real difference.
- Benefits: Enjoy 27 days annual leave, pension contributions, and professional development opportunities.
- Why this job: Make a meaningful impact in your community while developing valuable skills.
- Qualifications: Compassionate communication skills and a commitment to supporting others.
- Other info: Flexible shifts with opportunities for personal growth and career advancement.
The predicted salary is between 24243 - 28930 £ per year.
Location: Oak House, 383 Padiham road, Burnley, BB12 0HU. Work from Willow House also required if staff shortage.
Working Hours: 37 hours per week (shifts will equate to 37 hours per week over the year).
Contract Type: Permanent.
Salary: £24,243 - £28,930 per annum. Starting salaries depend on experience and progression within the band.
About Waythrough: Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community: Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the service: Oak House is a mental health crisis recovery house. We offer support for those in crisis from a range of 3-7 days. We are a five bedroom facility, with 24 hour staffing. Waking night staff shifts are a mix of 9:00pm - 07:00am and 10:30pm - 08:30am. The people we support are central to everything we do. Each person who uses our services is a unique individual and they all deserve to be treated as such. As such, the responsibilities may vary from day to day.
About the role: Assist people using our services to:
- Manage and improve their own physical and mental well-being.
- Develop life-skills and coping tools to better manage their own mental health, through group and 1:1 interventions.
- Live more fulfilling lives and develop new meanings and purposes.
- Take control over their life, through their own choices and decisions.
Ensure the safe running of the service:
- Assess resident wellbeing and welfare on an ongoing basis.
- Keep our service compliant with legal regulations.
- Provide a safe, respectful environment.
Keywork:
- Oversee the wellbeing of those in service and complete appropriate sessions.
- Concentrate on the person and their individual needs, choices and aspirations, rather than on diagnostic categories or labels.
- Work with individuals to develop agreed, meaningful and achievable person-centred plans with positive outcomes that meet the individual’s aspirations.
- Complete a range of activities during and around sessions.
- Ensure positive risk assessments are created and implemented in line with our policies and procedures.
- Signpost people we support to other services for additional support.
- Maintain the health and safety of the building.
- Support the team with the daily planning and running of our service.
Manage your own workload:
- Plan and carry out your core areas of responsibility.
- Complete accurate and timely computerised records via our database.
- Liaise with external agencies—such as community mental health teams, multi-disciplinary teams and carers—building relationships and projecting a positive image of the service.
- Effectively monitor and manage your own wellbeing through debriefing and discussions with your manager and colleagues.
- Keep up to date with organisational developments.
To Succeed in This Role, You’ll Need:
- Ability to communicate effectively at all levels.
- Ability to respond compassionately to sensitive and complex issues.
- Able to motivate, support and advocate for people using services.
- Able to work effectively unsupervised and as part of a team.
- Able to keep good and accurate records.
- Ability to plan and prioritise workload.
- Good interpersonal and listening skills.
- Demonstrate a commitment to self-development & training.
- Demonstrate personal & professional integrity.
- Ability to work under pressure.
- Good IT skills, including in Word, the use of databases and email.
- Able to work flexibly to meet the needs of the Service and people using services.
- Able to participate in a 24 hour/7 day week shift rota, undertake on call duties and stay away from home at night.
What We Offer:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays).
- Pension scheme with 4.5% employer contribution, matched up to 6.5%.
- Life assurance (3× annual salary).
- Enhanced sick pay and family-friendly pay.
- Birthday leave and the option to buy up to 5 extra days’ annual leave.
- Professional fee reimbursement for relevant qualifications.
- 24/7 online GP access and Employee Assistance Programme.
- Recognition and long service awards via our Way to Go and Aspirations portals.
- £500 Recommend a Friend bonus.
- Cycle to Work scheme and Credit Union membership.
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good.
- Free will writing service and wellbeing initiatives throughout the year.
Equal Opportunities: Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme – all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Crisis Recovery Worker - Waking nights in Padiham employer: Humankind
Contact Detail:
Humankind Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crisis Recovery Worker - Waking nights in Padiham
✨Tip Number 1
Network like a pro! Reach out to people in the mental health sector, especially those connected to Waythrough. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Waythrough’s values and services. Show us how your passion for helping others aligns with our mission to support those in crisis.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on answering questions about your experience and how you’d handle real-life scenarios as a Crisis Recovery Worker.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It shows your enthusiasm and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Crisis Recovery Worker - Waking nights in Padiham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Crisis Recovery Worker. We want to see how you can make a real difference in our community!
Show Your Passion: Let your enthusiasm for helping others shine through in your written application. We’re looking for candidates who are genuinely passionate about supporting people facing challenges around mental health and wellbeing.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and how they relate to the responsibilities of the role. We appreciate clarity as much as you do!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Humankind
✨Know Your Stuff
Before the interview, make sure you understand the role of a Crisis Recovery Worker and the specific needs of the service at Oak House. Familiarise yourself with mental health issues, crisis intervention strategies, and the importance of person-centred care. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Compassion
In this role, empathy is key. Prepare examples from your past experiences where you've supported individuals facing challenges. Highlight how you communicated effectively and responded compassionately to sensitive situations. This will demonstrate your ability to connect with those you’ll be supporting.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would handle various situations that may arise in a crisis recovery setting. Practising these scenarios can help you articulate your thought process and decision-making skills clearly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the organisation aligns with your values.