Data Analyst

Business Process Optimization Specialist

Location: London – Hybrid

Type: Permanent

The Background

We are partnered with an innovative IT consultancy based in London with a global presence, leading advisors in their industry by creating lasting value for their clients. Due to growth following a recent promotion, they are looking for a highly skilled Business Process Optimization Specialist to join them.

Role Overview

As a Business Process Optimization Specialist, you will work closely with clients to analyze their current business processes, workflows, and procedures using techniques like workshops, surveys, and stakeholder interviews. You will analyze the data to review issues, understand their impact on the business, and make recommendations for process improvements.

This is an exciting role where you will lead client relationships, support the BPO Manager in executing process improvement initiatives, monitor their progress using metrics, and make a real impact in creating change for clients.

Qualifications

• Previous experience in a similar role involving data analytics and the ability to use data to create solutions that improve processes and resolve problems.
• The ability to walk clients through the process map step-by-step from analysis and issues through to solutions and results.
• Experience working in a consultancy environment and managing relationships with a range of different stakeholders.
• Experience in process improvement projects would be highly advantageous.
• Experience in data visualization using tools such as Tableau and Power BI.

If you are interested in finding out more, please apply for the role with an up-to-date copy of your CV. If you have any questions you would like to discuss first, please call Adam on 07425 559 243.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Information Technology

Industries

Staffing and Recruiting

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