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- Tasks: Lead complex digital projects and manage client relationships with confidence.
- Company: Established digital agency with a collaborative and supportive culture.
- Benefits: Flexible working, professional development support, and a healthy work-life balance.
- Other info: Join a close-knit team of around 50 people and enjoy high autonomy in your role.
- Why this job: Make a real impact in a fast-paced environment while mentoring junior team members.
- Qualifications: Proven experience in project management within digital agencies, especially eCommerce or SaaS.
The predicted salary is between 55000 - 65000 £ per year.
We’re working with a well-established digital agency looking to hire a Senior Project Manager to take ownership of complex client projects and play a key role in delivery across the business. This is a high-impact role where you’ll be trusted to lead from the front, working closely with senior stakeholders, managing challenging client accounts, and ensuring projects are delivered on time, on budget, and to a high standard.
The Role
- Manage end-to-end delivery of digital projects across web, SaaS, and customised platforms
- Act as the primary point of contact for clients, building strong and trusted relationships
- Take ownership of project budgets, timelines, and scope
- Identify risks early and implement clear, structured solutions
- Work closely with developers, designers, and technical teams
- Support and mentor more junior team members where needed
What They’re Looking For
- Proven experience as a Project Manager or Senior Project Manager within a digital agency
- Strong background delivering technical / platform-based projects (eCommerce, SaaS, or similar)
- Confident managing client relationships and expectations
- Commercial awareness with experience handling budgets and project scope
- Calm, logical, and solutions-focused approach
- Clear and confident communicator
This role requires someone who can hit the ground running. You’ll be stepping into a fast-paced environment with demanding clients. Work in a collaborative, close-knit team within a growing agency (~50 people). High level of ownership and autonomy in your role. Opportunity to mentor and influence delivery standards. Support for professional development and certifications. Flexible working environment with a healthy work-life balance.
Stage 1: Introductory video call
Stage 2: Onsite interview + short practical task (project turnaround scenario)
Final stage: Meet senior leadership Online
If you’re a reliable, experienced Project Manager who enjoys solving complex problems and working closely with clients, we’d love to hear from you. Apply with your most up to date CV for immediate consideration.
Senior Project Manager - (eCommerce, SaaS, or similar) employer: Humankind Global Recruitment
Contact Detail:
Humankind Global Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Project Manager - (eCommerce, SaaS, or similar)
✨Tip Number 1
Get ready for that video call! Make sure you know your CV inside out and can talk confidently about your experience. We want to see your passion for project management shine through.
✨Tip Number 2
Research the agency and their projects. Knowing their work will help you connect with them during the interview. We love when candidates show genuine interest in what we do!
✨Tip Number 3
Prepare for the practical task by brushing up on your project turnaround strategies. Think about how you’d handle tight deadlines and complex client needs. We’re looking for your problem-solving skills!
✨Tip Number 4
Don’t forget to ask questions during your interviews! It shows us you’re engaged and serious about the role. Plus, it’s a great way to figure out if we’re the right fit for you too.
We think you need these skills to ace Senior Project Manager - (eCommerce, SaaS, or similar)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Project Manager role. Highlight your experience in managing eCommerce or SaaS projects, and don’t forget to showcase your skills in client relationship management and budget handling.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific projects you've led, how you’ve tackled challenges, and your approach to building strong client relationships.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've identified risks and implemented solutions in past projects. This will demonstrate your calm and logical approach, which is key for this fast-paced environment.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get considered quickly. Plus, it’s super easy!
How to prepare for a job interview at Humankind Global Recruitment
✨Know Your Projects Inside Out
Before the interview, make sure you’re familiar with your past projects, especially those related to eCommerce and SaaS. Be ready to discuss specific challenges you faced, how you managed budgets, and the outcomes. This will show your depth of experience and ability to handle complex client accounts.
✨Build Rapport with Stakeholders
Since this role involves managing client relationships, practice how you’ll establish trust and communicate effectively. Think of examples where you’ve successfully navigated challenging client interactions. Being able to demonstrate your interpersonal skills will set you apart.
✨Prepare for Scenario-Based Questions
Expect practical questions that assess your problem-solving skills. Prepare for scenarios where you might need to identify risks or manage project scope changes. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Showcase Your Leadership Style
As a Senior Project Manager, you’ll be expected to lead and mentor others. Be prepared to discuss your leadership approach and how you support junior team members. Highlight any experiences where you’ve influenced delivery standards or improved team performance.