Regional End User Support Lead – VIP Client Experience

Regional End User Support Lead – VIP Client Experience

Full-Time 56700 - 69300 Β£ / year (est.) No working from home possible
H

At a Glance

  • Tasks: Lead a team to deliver top-notch IT support for VIP clients across multiple sites.
  • Company: Dynamic London-based IT consultancy focused on client satisfaction.
  • Benefits: Permanent role with competitive salary and opportunities for professional growth.
  • Other info: On-site role with travel to client sites, perfect for those who thrive in dynamic environments.
  • Why this job: Make a real difference in client experiences while leading a passionate team.
  • Qualifications: Experience in IT support and strong leadership skills required.

The predicted salary is between 56700 - 69300 Β£ per year.

Humankind Global Recruitment is partnering with a London-based IT consultancy seeking a Client Support Lead to oversee the End User Computing services team across multiple client sites.

The role is permanent and on-site in London with travel to client sites as needed.

You will own the support function end-to-end, lead a 9-person team, coach on escalations, drive improvements, and manage VIP stakeholder relationships to ensure high-quality IT support delivery.

#J-18808-Ljbffr

Regional End User Support Lead – VIP Client Experience employer: Humankind Global Recruitment

As a leading employer in the IT service delivery sector, we offer a dynamic work environment in London that fosters innovation and collaboration. Our hybrid working model promotes a healthy work-life balance, while our commitment to employee development ensures that you will have ample opportunities for growth and advancement. Join us to be part of a customer-centric culture that values your contributions and encourages continuous improvement.

H

Contact Details:

Humankind Global Recruitment Recruitment Team

We think you need these skills to ace Regional End User Support Lead – VIP Client Experience

Team Leadership
Coaching Skills
Stakeholder Management
End User Computing
IT Support Delivery
Problem-Solving Skills
Communication Skills