Regional Client Support Lead - End-User IT & VIP Service

Regional Client Support Lead - End-User IT & VIP Service

Full-Time 60000 - 70000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team to enhance end-user IT services and manage client support performance.
  • Company: Innovative London IT consultancy with a focus on client satisfaction.
  • Benefits: Competitive salary, permanent position, and opportunities for professional growth.
  • Other info: On-site role with travel to various client sites.
  • Why this job: Make a real difference in client support while leading a dynamic team.
  • Qualifications: Experience in IT support and strong leadership skills.

The predicted salary is between 60000 - 70000 £ per year.

Humankind Global Recruitment partners with an innovative London IT consultancy to appoint a Client Support Regional Lead who will oversee the end user computing services across multiple sites.

You will lead a team of 9, own client support performance, handle escalations, and drive improvements in delivery and reporting.

The role is on-site in London with travel to client sites, offering a £60,000-£70,000 p/a permanent position.

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Regional Client Support Lead - End-User IT & VIP Service employer: Humankind Global Recruitment

As a leading employer in the IT service delivery sector, we offer a dynamic work environment in London that fosters innovation and collaboration. Our hybrid working model promotes a healthy work-life balance, while our commitment to employee development ensures that you will have ample opportunities for growth and advancement. Join us to be part of a customer-centric culture that values your contributions and encourages continuous improvement.

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Contact Details:

Humankind Global Recruitment Recruitment Team

We think you need these skills to ace Regional Client Support Lead - End-User IT & VIP Service

Team Leadership
Client Support Management
Performance Management
Escalation Handling
Service Delivery Improvement
Reporting Skills
End User Computing Services