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- Tasks: Engage with online communities, monitor trends, and manage Discord events.
- Company: Join a rapidly growing company focused on community needs and sustainable strategies.
- Benefits: Enjoy flexible work with 2 days onsite in Manchester and exciting corporate perks.
- Why this job: Be part of a vibrant culture that values community engagement and creativity.
- Qualifications: Experience in community management and knowledge of sports is a plus.
- Other info: Opportunity to work with a dynamic team and contribute to brand growth.
The predicted salary is between 30000 - 42000 £ per year.
Community Manager for Discord / Telegram in Manchester City centre (2 days per week onsite).
The company: Our client has the single-minded belief that in order for their business to be sustainable in the long term, fulfilling community needs will be at the centre of their strategy. As a company that is on a hyper growth trend, they are hiring a new team of community managers to foster their growing online presence in forums.
The role: We are seeking a top-notch, experienced Online Community Manager to act as the eyes and ears of your assigned brand communities. Reporting to the Community Team Leader, you will contribute to a bespoke community engagement strategy, build community relationships, and be responsible for the overall brand growth on channels like Discord, Telegram, Reddit, YouTube community, and Trustpilot.
Your Mission:
- Daily monitoring of member activity on online forums, proactively reporting themes, trends, and problem areas to the Community Team Leader or Customer Service Team.
- Keep internal and external information up-to-date in a fast-paced environment.
- Work closely with the team to write and disseminate critical information about brand updates.
- Complete brand-specific training and be prepared to identify and flag Adverse Events across assigned communities.
- Reply to member comments in brand discussion forums to foster a sense of community and encourage conversation.
- Contribute ideas for the overall growth and health of individual communities, while seeking out new channels where our customers gather.
- Responsible for managing Discord on-platform live events to engage and connect with the broader Discord community; onboard new users and ensure their continued engagement while promoting a vibrant community culture.
- Work closely with social and content teams to produce exclusive content and create a diverse creative community.
Requirements:
- Entrepreneurial mindset and ability to operate autonomously.
- Experience using and building community servers.
- Knowledge of sports is a huge benefit.
- Ability to use social media tools to glean trends, statistics, and insights.
- Professionally represent the client's core values and mission when interacting with external parties.
- Strong work ethic, and ability to work closely with, and collaborate effectively with other teams.
- A global mindset: someone who has either worked internationally or had experience managing a large regional community.
- Ability to adapt to and learn new community-related software.
- Extremely organized and able to juggle multiple tasks.
- Team player.
- Able to work nights or weekends/variable schedule when necessary.
Responsibilities:
- Work with social media managers to generate social content that will drive communications.
- Plan social content and maintain a content calendar.
- Monitor overall marketing strategy by overseeing social media campaigns.
If you are interested in the vacancy or want a confidential chat about the vacancy, please don’t hesitate to reach out.
Discord Community Manager employer: Humankind Global Recruitment
Contact Detail:
Humankind Global Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Discord Community Manager
✨Tip Number 1
Familiarise yourself with Discord and Telegram communities related to the brand you're applying for. Engage in conversations, understand the community dynamics, and identify key influencers. This will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Stay updated on the latest trends in online community management and social media engagement. Follow industry leaders and participate in relevant discussions. This knowledge can be a great conversation starter during your interview and demonstrate your commitment to the field.
✨Tip Number 3
Prepare examples of how you've successfully managed or engaged with online communities in the past. Highlight specific strategies you've used to foster engagement and growth. This will showcase your experience and ability to contribute to our community engagement strategy.
✨Tip Number 4
Network with current or former community managers, especially those who have worked in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach for the interview.
We think you need these skills to ace Discord Community Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in community management, especially on platforms like Discord and Telegram. Use specific examples of how you've engaged with online communities and contributed to their growth.
Craft a Compelling Cover Letter: In your cover letter, express your passion for community building and your understanding of the brand's mission. Mention any relevant experience with sports or managing community servers, and explain how you can contribute to their strategy.
Showcase Your Knowledge: Demonstrate your knowledge of community engagement strategies and tools in your application. Mention any specific software or social media tools you’ve used to analyse trends and insights, as this is crucial for the role.
Highlight Your Teamwork Skills: Since the role involves collaboration with various teams, emphasise your ability to work well with others. Provide examples of past experiences where you successfully collaborated on projects or campaigns.
How to prepare for a job interview at Humankind Global Recruitment
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for building and nurturing online communities. Share examples of how you've successfully engaged with community members in the past, particularly on platforms like Discord or Telegram.
✨Demonstrate Your Knowledge of the Brand
Research the company and its values thoroughly before the interview. Be prepared to discuss how you can align your community management strategies with their mission and contribute to their growth.
✨Highlight Your Analytical Skills
Since the role involves monitoring trends and reporting insights, be ready to discuss your experience with data analysis tools. Provide examples of how you've used analytics to improve community engagement or identify issues.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-time community management situations. Think of scenarios where you had to handle conflicts or foster engagement, and be ready to explain your approach.
