Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Own technical relationships, optimise customer environments, and drive account growth.
- Company: Remote-first tech company with a supportive and collaborative culture.
- Benefits: Competitive salary, flexible working, and exposure to diverse technologies.
- Why this job: Shape customer success while working with cutting-edge tech in a dynamic environment.
- Qualifications: Experience in MSP or IT services, strong knowledge of Microsoft 365, and excellent communication skills.
- Other info: Great career progression opportunities and a chance to make a real impact.
The predicted salary is between 60000 - 65000 £ per year.
Love tech and people? Enjoy shaping customer environments while spotting opportunities to make things better, smarter, and more secure? This one’s for you.
We’re looking for an experienced Technical Account Manager (TAM) to sit at the intersection of service delivery, customer success, and technical pre-sales. You’ll be a trusted technical advisor to our customers, owning relationships, improving environments, and helping accounts grow.
What you’ll be doing- Own the technical relationship for a portfolio of customers
- Act as the primary technical point of contact, building long-term trusted partnerships
- Ensure services are delivered in line with SLAs and best practices
- Proactively review customer environments, recommending optimisations, improvements & risk mitigation
- Lead service reviews, roadmap discussions, and strategic planning sessions
- Maintain a deep understanding of each customer’s IT environment
- Translate business needs into practical, scalable technical solutions
- Work closely with engineering and service teams to ensure quality delivery
- Provide hands-on expertise across Microsoft 365 (essential) and cloud platforms
- Identify opportunities to enhance and expand existing solutions (security, cloud, productivity, licensing)
- Present technical recommendations in a clear, commercial way
- Support sales with renewals, upgrades, and expansions
- Join pre-sales meetings, lead technical discovery, and shape solution designs
- Strong experience working in an MSP or IT services environment
- Deep hands-on knowledge of Microsoft 365, including:
- Entra ID (Azure AD)
- Exchange Online
- SharePoint / OneDrive
- Teams
- Security & compliance features
- AWS experience (architecture or customer workloads)
- Azure, hybrid or multi-cloud exposure
- Pre-sales or solution design experience
- Microsoft / AWS certifications
- Remote-first working with flexibility
- Competitive salary £60k–£65k
- Exposure to a broad range of technologies and customers
- Supportive, collaborative culture with real career progression
Sound like your next move? Apply now or drop me a message to find out more.
Technical Account Manager in Bolton employer: Humankind Global Recruitment
Contact Detail:
Humankind Global Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager in Bolton
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in MSPs or IT services. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews by brushing up on your Microsoft 365 knowledge. Be ready to discuss how you can optimise customer environments and translate technical jargon into value for clients. We want to see your passion for tech and people!
✨Tip Number 3
Don’t just apply; engage! When you submit your application through our website, follow up with a message expressing your enthusiasm for the role. It shows initiative and helps you stand out from the crowd.
✨Tip Number 4
Showcase your problem-solving skills! During interviews, share specific examples of how you've improved customer environments or identified growth opportunities. We love hearing about real-life experiences that demonstrate your expertise.
We think you need these skills to ace Technical Account Manager in Bolton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Technical Account Manager role. Highlight your hands-on knowledge of Microsoft 365 and any relevant MSP or IT services experience to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about tech and how you can shape customer environments. Share specific examples of how you've improved processes or built strong relationships in previous roles.
Showcase Your Communication Skills: As a Technical Account Manager, you'll need to translate complex tech into value for customers. In your application, demonstrate your ability to communicate clearly and effectively, both in writing and through examples.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Humankind Global Recruitment
✨Know Your Tech Inside Out
As a Technical Account Manager, you need to be well-versed in Microsoft 365 and other cloud platforms. Brush up on your knowledge of Entra ID, Exchange Online, and Teams. Be ready to discuss how these technologies can solve customer problems and enhance their environments.
✨Showcase Your Customer Relationship Skills
This role is all about building long-term partnerships. Prepare examples of how you've successfully managed customer relationships in the past. Highlight your ability to communicate complex technical concepts in a way that adds value to the customer.
✨Be Proactive with Solutions
Think about potential optimisations or improvements you could suggest for the company's current customers. During the interview, share your ideas on how to enhance their existing solutions and demonstrate your commercial mindset.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and technical expertise. Practice responding to scenarios where you need to translate business needs into practical solutions. This will show your ability to think on your feet and provide valuable insights.
