Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team in delivering impactful services for those affected by substance misuse.
- Company: Join Waythrough, a leading mental health and social support charity in England.
- Benefits: Enjoy 27 days' annual leave, pension contributions, and professional development opportunities.
- Other info: Be part of a supportive culture that values diversity and inclusion.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Relevant qualification in health or social care and experience in service delivery.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking an experienced, talented, and passionate Service Manager to lead our dynamic, fast‐paced alcohol specific service. The Service Manager is a pivotal leadership role responsible for the operational management, strategic development, and clinical governance of these services.
What You'll Do
- Provide strategic leadership and day‐to‐day management for the service.
- Develop and maintain strong partnerships with key stakeholders, providers, and community organisations.
- Lead, motivate, and support a team of skilled staff, ensuring effective supervision and guidance.
- Ensure compliance with all statutory, regulatory, and safeguarding requirements.
- Foster a culture of continuous improvement, innovation, and high performance.
Qualifications
- A relevant professional qualification in health, social care, or a related field.
- Experience delivering models of care to families affected by substance misuse.
- A proven track record of leadership, staff management, and delivering high‐quality services.
- Excellent communication skills with the ability to build strong relationships with stakeholders and service users.
- Strong analytical and problem‐solving skills, with the ability to interpret data and shape effective service strategies.
- Solid knowledge of the substance misuse sector and the wider health and social care landscape.
Benefits
- 27 days' annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family‐friendly pay
- Birthday leave and the option to buy up to 5 extra days' annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long‐service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, charity discounts, extras and tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
- Inclusion and accessibility support (Disability Confident Scheme)
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship, creating one of the largest mental health and social support charities in England. We support around 125,000 people each year through nearly 200 services, and our team of 3,500 staff and volunteers helps people to live full, meaningful lives.
Equal Opportunities
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme and make adjustments to enable fair participation.
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
Service Manager in London employer: Humankind And Richmond Fellowship, Waythrough
Contact Detail:
Humankind And Richmond Fellowship, Waythrough Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend events, join online forums, and don’t be shy about asking for introductions. You never know who might have the inside scoop on a Service Manager role!
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their values, services, and recent developments. This will help you tailor your responses and show that you're genuinely interested in leading their alcohol-specific service.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've motivated teams and improved service delivery in the past. Highlighting your experience in managing staff and fostering a culture of high performance will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Service Manager position!
We think you need these skills to ace Service Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in health and social care, especially in substance misuse. We want to see how your skills align with the Service Manager role, so don’t hold back!
Showcase Your Leadership Skills: As a Service Manager, you'll be leading a team, so it's crucial to demonstrate your leadership experience. Share specific examples of how you've motivated and supported teams in the past – we love a good success story!
Highlight Your Partnerships: Building strong relationships is key in this role. Mention any partnerships you've developed with stakeholders or community organisations. We’re keen to see how you can bring that experience to our dynamic service.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Humankind And Richmond Fellowship, Waythrough
✨Know Your Stuff
Make sure you brush up on the specifics of the substance misuse sector and the wider health and social care landscape. Familiarise yourself with current trends, challenges, and best practices. This will not only show your expertise but also demonstrate your passion for the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience and how you've successfully managed teams in the past. Think about times when you motivated staff or implemented changes that improved service delivery. Be ready to discuss your approach to fostering a culture of continuous improvement.
✨Build Relationships
Since the role involves developing partnerships with stakeholders and community organisations, be prepared to talk about your experience in building strong relationships. Share specific examples of how you've collaborated with others to achieve common goals, and emphasise your excellent communication skills.
✨Be Data Savvy
The job requires strong analytical and problem-solving skills, so come prepared to discuss how you've used data to shape effective service strategies. Think of instances where you've interpreted data to make informed decisions or improve service outcomes, and be ready to share those insights.