Support Specialist: SaaS & HCM, Customer-Obsessed

Support Specialist: SaaS & HCM, Customer-Obsessed

Full-Time On-site
Humanforce

Humanforce in London is seeking a proactive Support Specialist to help customers maximise the value of our frontline workforce platform. You will troubleshoot issues, assist with installation and testing, and work with internal teams to resolve concerns quickly and professionally.

As a subject matter expert, you’ll provide clear solutions within SLAs and coach customers to get the most from our WFM, HR, Payroll, and Wellbeing tools.

Support Specialist: SaaS & HCM, Customer-Obsessed employer: Humanforce

Humanforce is an exceptional employer that champions a diverse and collaborative culture, making it an ideal place for professionals seeking to make a meaningful impact in the realm of enterprise SaaS. With a flexible hybrid working model tailored to individual needs, employees are empowered to balance their personal and professional goals while engaging with executive sponsors and leading multidisciplinary teams. The company prioritises employee growth and innovation, particularly in leveraging AI-driven methodologies, ensuring that every team member can thrive and contribute to a transformative work environment.

Humanforce

Contact Details:

Humanforce Recruitment Team