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- Tasks: Support seamless installations and ensure systems run smoothly with a focus on Linux.
- Company: Join a forward-thinking tech company transforming customer support.
- Benefits: Competitive salary, great holiday allowance, and opportunities for growth.
- Why this job: Make a visible impact while collaborating with a supportive team.
- Qualifications: Experience with Linux and a passion for solving technical problems.
- Other info: Inclusive environment welcoming diverse backgrounds and perspectives.
The predicted salary is between 36000 - 42000 £ per year.
Are you detail oriented with a love for systems and technology? Do you enjoy solving complex problems and making sure everything runs smoothly from the start? Would you like to be part of a company that is quietly transforming how technology supports customers on the ground?
Step into a Key Technical Role Based in Oxfordshire. Our client is seeking a Software Configuration Specialist to join their growing technical support function. This is an exciting opportunity to play a vital role in ensuring systems are correctly set up and perform reliably from the very beginning. You will be working behind the scenes to support seamless installations and help internal teams deliver consistently high service levels.
This is the perfect fit for someone who enjoys building smart solutions, cares about accuracy, and thrives in a collaborative setting where ideas for improvement are always welcome.
Why This Role is Great- Get hands on with building and managing system configurations that directly affect service quality and client satisfaction
- Work alongside product and technical colleagues to understand requirements and translate them into working setups
- Help reduce errors and support improvements by building processes that are robust and repeatable
- Play a central role in keeping installations smooth and efficient while supporting colleagues across various teams
- Be part of a company that values internal knowledge sharing and encourages input on how to do things better
This role will suit someone with technical curiosity and a thoughtful, process driven mindset. You might not come from an identical background, but if you enjoy technical environments and are confident around systems, this could be a great next step.
You will get to:
- Strong Background using Linux Operating systems (Home Lab setups a bonus)
- Extensive usage of SIP/VOIP and Telco systems
- Build on your experience working with technical teams or managing configurations in a digital or hardware setting
- Develop your troubleshooting skills and play an active part in improving how things are done
- Work on projects that support both internal and customer facing outcomes
- A salary to £36k-£41k depending on your experience
- The chance to join a supportive, forward thinking team at a time of growth
- A varied and rewarding role where you can make a visible impact
- Ongoing opportunities to build your technical and process knowledge
- Great benefits and holiday allowance
Ready to Apply? If you’re looking for a technical role where your attention to detail and collaborative mindset will be truly valued, we would love to hear from you. Please send over your CV to start the conversation.
Inclusion MattersWe and our client are committed to creating a welcoming and inclusive recruitment process. Even if you feel your experience is not a perfect match, we encourage you to apply if this opportunity excites you. Different backgrounds, perspectives and paths are welcomed and appreciated.
Tech Support Specialist (Customer Facing) - £42k -Linux focus - ID43012 employer: Humand Talent
Contact Detail:
Humand Talent Recruiting Team
We think you need these skills to ace Tech Support Specialist (Customer Facing) - £42k -Linux focus - ID43012
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your Linux experience and any relevant technical roles you've had. We want to see how you can fit into our team!
Show Your Problem-Solving Skills: In your application, share examples of how you've tackled complex problems in the past. We love candidates who can think on their feet and come up with smart solutions, so let us know how you've done this before!
Be Authentic: Don’t be afraid to show your personality in your application. We value a collaborative mindset and want to get a sense of who you are beyond just your technical skills. Let your passion for technology shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Humand Talent
✨Know Your Linux Inside Out
Since this role has a strong focus on Linux, make sure you brush up on your knowledge of the operating system. Be prepared to discuss your experience with home lab setups and any specific configurations you've managed. This will show your technical curiosity and hands-on experience.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex problems you've solved in previous roles, especially those related to technical support or system configurations. Highlight how you approached these challenges and the impact your solutions had on service quality and client satisfaction.
✨Emphasise Collaboration
This position values teamwork, so be ready to talk about your experiences working with cross-functional teams. Share instances where you contributed to improving processes or shared knowledge that led to better outcomes. This will demonstrate your collaborative mindset.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, ongoing projects, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
