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- Tasks: Join a team ensuring smooth software installations and configurations.
- Company: Be part of a company transforming technology support for customers.
- Benefits: Enjoy a competitive salary, great holiday allowance, and ongoing learning opportunities.
- Why this job: Make a visible impact in a collaborative environment that values your ideas.
- Qualifications: Strong Linux background and experience with technical teams are essential.
- Other info: Inclusive recruitment process; all backgrounds are encouraged to apply.
The predicted salary is between 28800 - 50400 £ per year.
Are you detail oriented with a love for systems and technology? Do you enjoy solving complex problems and making sure everything runs smoothly from the start? Would you like to be part of a company that is quietly transforming how technology supports customers on the ground?
Our client is seeking a Software Configuration Specialist to join their growing technical support function. This is an exciting opportunity to play a vital role in ensuring systems are correctly set up and perform reliably from the very beginning. You will be working behind the scenes to support seamless installations and help internal teams deliver consistently high service levels. This is the perfect fit for someone who enjoys building smart solutions, cares about accuracy, and thrives in a collaborative setting where ideas for improvement are always welcome.
Why This Role is Great- Get hands on with building and managing system configurations that directly affect service quality and client satisfaction
- Work alongside product and technical colleagues to understand requirements and translate them into working setups
- Help reduce errors and support improvements by building processes that are robust and repeatable
- Play a central role in keeping installations smooth and efficient while supporting colleagues across various teams
- Be part of a company that values internal knowledge sharing and encourages input on how to do things better
This role will suit someone with technical curiosity and a thoughtful, process driven mindset. You might not come from an identical background, but if you enjoy technical environments and are confident around systems, this could be a great next step.
You will get to:
- Strong Background using Linux Operating systems
- Extensive usage of SIP/VOIP and Telco systems
- Build on your experience working with technical teams or managing configurations in a digital or hardware setting
- Develop your troubleshooting skills and play an active part in improving how things are done
- Work on projects that support both internal and customer facing outcomes
- A salary of £40000 to £45000 depending on your experience
- The chance to join a supportive, forward thinking team at a time of growth
- A varied and rewarding role where you can make a visible impact
- Ongoing opportunities to build your technical and process knowledge
- Great benefits and holiday allowance
If you’re looking for a technical role where your attention to detail and collaborative mindset will be truly valued, we would love to hear from you. Please send over your CV to start the conversation.
Inclusion MattersWe and our client are committed to creating a welcoming and inclusive recruitment process. Even if you feel your experience is not a perfect match, we encourage you to apply if this opportunity excites you. Different backgrounds, perspectives and paths are welcomed and appreciated.
Software Support Analyst £45k -Linux focus - ID40983 employer: Humand Talent
Contact Detail:
Humand Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Support Analyst £45k -Linux focus - ID40983
✨Tip Number 1
Familiarise yourself with Linux operating systems, as this role has a strong focus on them. Consider setting up a personal project or contributing to open-source projects to demonstrate your hands-on experience and technical curiosity.
✨Tip Number 2
Brush up on your knowledge of SIP/VOIP and Telco systems. Understanding these technologies will not only help you in the interview but also show your commitment to the role and its requirements.
✨Tip Number 3
Prepare to discuss your problem-solving skills and how you've approached troubleshooting in past roles. Think of specific examples where you improved processes or resolved complex issues, as this will resonate well with the collaborative nature of the team.
✨Tip Number 4
Research the company culture and values, especially their emphasis on internal knowledge sharing and collaboration. Be ready to share your ideas on how you can contribute to this environment during your conversation with us.
We think you need these skills to ace Software Support Analyst £45k -Linux focus - ID40983
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Linux operating systems and any relevant technical roles you've held. Use specific examples that demonstrate your problem-solving skills and attention to detail.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with their needs, particularly in building and managing system configurations. Show that you understand the importance of collaboration and continuous improvement.
Highlight Relevant Skills: Emphasise your experience with SIP/VOIP and Telco systems, as well as any troubleshooting skills you possess. Be specific about how these skills can contribute to the company's goals and improve service quality.
Showcase Your Technical Curiosity: Demonstrate your passion for technology and systems in your application. Share examples of how you've engaged with technical environments and contributed to process improvements in previous roles.
How to prepare for a job interview at Humand Talent
✨Show Your Technical Curiosity
Demonstrate your passion for technology and systems during the interview. Be prepared to discuss your experience with Linux operating systems and any relevant projects you've worked on. This will show that you have the technical curiosity they are looking for.
✨Highlight Problem-Solving Skills
Since the role involves solving complex problems, be ready to share specific examples of challenges you've faced in previous roles and how you resolved them. This will illustrate your ability to think critically and find effective solutions.
✨Emphasise Collaboration
This position values teamwork, so mention instances where you've successfully collaborated with others. Discuss how you contributed to team projects and how you can support colleagues across various teams in this new role.
✨Prepare Questions About Processes
Show your interest in improving processes by preparing thoughtful questions about their current systems and configurations. This not only demonstrates your proactive mindset but also aligns with their focus on building robust and repeatable processes.
